What are the responsibilities and job description for the Floor Manager position at Nami Nori - West Village?
Nami Nori is looking for a highly personable and dedicated Floor Manager to join the team in our flagship West Village location! The ideal candidate is motivated, detail oriented, has a passion for people and service, and is comfortable leading a team.
ABOUT YOU:
- Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn
- Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike
- Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment
- Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities
- Eager and excited to learn new skills and excel within a growing company
WHAT YOU’LL DO:
- Assist with the day-to-day operations of the restaurant with the main focus being on service
- Maintain exceptional standards to provide the highest level of service and hospitality
- Develop strong and lasting relationships with staff and guests
- Maintain a safe, secure, and healthy facilities environment and adhere to all department of health standards
- Serve as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH team, managing them in their daily responsibilities and providing clear direction
- Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a memorable food and beverage experience
- Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed
Nami Nori is the first to specialize in open-style sushi hand rolls in New York City. Our mission is to create a world-wide devoted fan following for temaki through “omotenashi”, the Japanese art of gracious hospitality. We are committed to creating great experiences for both guests and employees alike.
POPULAR ACCLAIM:
- 68K followers on Instagram
- ★★ The New York Times “Nami Nori Gets Hand Rolls Right, and Other Details Too”
- Michelin Guide “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”
- The NEW YORKER “Nami Nori’s Hand Rolls Are Worth the Wait”
- And more…
BENEFITS
- Compensation: $65k-$72k range, based on experience
- 56 hours paid time off annually
- Additional 40 hours vacation time annually for management
- Medical, dental & vision health insurance programs with employer contribution
- Additional pre-tax health care spending program
- Commuter benefits
- Employee dining discounts at any Nami Nori location
- Opportunity to grow professionally with a growing company
ABOUT YOU:
- Great passion for people and hospitality
- Exceptional communication skills
- Natural leader
- Strong work ethic
- Attention to detail and excellent organizational skills
- Ability to multitask & problem solve
- Entrepreneurial & results driven
- Thrives in a fast-paced environment
- Flexible availability (able to work nights, weekends, and holidays)
- 2 years of experience in a similar management position
POSITION SUMMARY
The Floor Manager is responsible for assisting the General Manager in maintaining and overseeing all day-to-day operations in the restaurant. This includes, but is not limited to, staff training and development, building guest relationships, ordering & inventory, and cleanliness of the space.
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
Salary : $65,000 - $72,000
