What are the responsibilities and job description for the Chattahoochee River Manager (Roswell, GA) position at Nantahala Outdoor Center?
Job Description
Job Description
For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.
JOB SUMMARY
The River Manager is responsible for positive guest interactions / experiences, key communication and administrative / logistic duties for the river operation including : planning, accounting, logistics, budgeting, staff management, hiring, culture, training and many other functions described in detail below.
This position is classified as a 9 / 12 role . That means that the job operates from February to the end of October each year. You will be put on organizational leave from November to early February.
Responsibilities
Administrative / Logistic duties to include
- Long term planning and vision for the river operation.
- Budgeting – request, review and oversee approved budgets and closely track revenue as well as being fully accountable for all expenses / labor as requested by the GM.
- Help to determine price setting with sales for larger discount groups when requested.
- Become intimately familiar with Concessionaire Agreement and Commercial Use Authorization permit to ensure compliance. He / she must be familiar with safety requirements / plans, reporting and regulations of the National Park Service, CMV, OSHA and other governing agencies and regulatory bodies. The River Manager will oversee compliance with all aspects of NOC’s river permits and regulations by various governing agencies.
- Oversee all aspects of the daily guide / trip schedule.
- In cooperation with the Sales Director, the River Manager must adjust trip times and trip maximums as well as open or close trips in accordance with resource availability and booking needs so as to ensure adequate resources for bookings daily, weekly and throughout the season.
- Responsible for ordering, purchasing and maintenance of facilities, equipment and supplies necessary for operations.
- Collaborate with partners inside and outside the organization to develop experiences that will serve the niche markets of the surrounding communities.
Guest Interaction
Communicate
Supervision / Support
Position Qualifications
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.
Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.
The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.
