Group Sales Representative

Job Description

Job Description

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.

JOB SUMMARY

NOC is looking for an individual that is passionate about selling outdoor adventure experiences to our groups and guests! In this position, you will be responsible for booking and managing NOC’s group accounts and bookings. You will work with group leaders (churches, camps, Boy Scouts / Girls Scouts, universities, schools, friends, families) to help them identify which NOC activities will be best for their groups. You will then be responsible for managing everything between the initial contact with the group up until they arrive for their activity as well as trip follow-up.

The Seasonal Group Sales Representative position is a seasonal position and reports to the Sales Director. We are looking for this position to start in April and it has an anticipated end date of mid to late September. The anticipated end date could be pushed back or moved forward due to business demands. The position will be paid an hourly wage commission with the schedule generally being M-F - 40hrs / week. Some weekend or evening work may be required.

Responsibilities

• Generate sales for all NOC properties, assets, attractions and activities equaling or exceeding assigned sales budgets by booking and managing NOC’s Group and Custom accounts and reservations
• Maintain existing group business by excelling in customer follow-up while also developing new custom group business through prospecting and cold calls
• Gain a thorough knowledge of NOC customer channels, relationships, and product line up
• Assure prompt response to all sales inquiries
• Collect deposit and balance payments in a timely fashion per the NOC group payment policy
• Collaborate with all NOC departments to ensure that all groups are attended to appropriately embrace all technology platforms necessary to book group reservations and track sales
• Support NOC’s Guest Relations Office as needed
• Other duties as assigned

Qualifications

Required

Preferred

Applicants must

Physical Requirements and Working Conditions

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.

Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.

The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.