Head, Events Office (R00017991)

The Head, Events Office plays an integral role in overseeing and managing a team of event professionals in the strategic planning and successful execution of all high-profile events at University, College and School / Department level, maximizing impact to achieve the desired outcomes of the University.

Job Description

• Define and develop the strategic plan for Events Office including key objectives, opportunities and measurable KPIs
• Leverage resources across the University, determining the core team and variable resources needed for each event; and review staffing levels to ensure that service expectations and operational needs are met
• Adopt full costing model for all events organized and optimize costs through demand aggregation procurement to minimize wastage, generate savings and drive accountability for delivery of events-related services across the University
• Perform regular review of the Events Office model to drive greater efficiency, smarter work practices and effective resources allocation
• Work with stakeholders to define strategic goals and key performance indicators for each event including developing success measures and evaluating performance against objectives to deliver desired outcomes and implement organizational changes where necessary
• Coach, mentor and lead cross-functional events team to ensure high staff engagement and strong performance in achieving deliverables and all associated event goals / metrics, promoting team synergy and building positive team spirit
• Develop appropriate communications plan including event details, pertinent highlights, budget and other key issues
• Develop general event management policies, guiding principles and standard operating procedures for proper execution of events

Requirements

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