What are the responsibilities and job description for the Auto Parts Counter Sales position at Napa Auto Parts?
Job Description
NAPA Auto Parts is looking for energetic auto parts counter salesman and trainees to join our team. The right person will have a passion for delivering outstanding service to our retail and wholesale customers as a key member of our high performing store team. NAPA Dennis Port is a brand-new location and we are seeking Career minded individuals.
Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!
Responsibilities
- Create a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
- Provide daily leadership and creating and sustaining a culture of employee engagement.
- Be energetic and have a passion for automotive parts.
- Lead a successful team and manage in our fast-paced retail stores.
- Manage store operations to maximize sales, profits, and customer service.
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results.
- Inventory protection, asset management and operational issues.
- Overall cleanliness and readiness of vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone.
- Maintain a safe environment for all.
Qualifications
- High school diploma or equivalent. Technical school, ASE Parts Certification is strongly desired.
- Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, or retail establishment.
- Experience in heavy duty parts and service or paints is also a plus.
- Passion for delivering customer care and building long term relationships.
- Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected.
- Knowledge of cataloging and/or inventory management systems
- Stamina to stand and walk for entire work shift.
- Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary.
- Strength to lift 60 lbs. of merchandise.
- Flexibility in schedule including some, weekends.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Dennis Port, MA 02639 (Required)
Work Location: In person
