Information Systems Specialist II/Senior Information Systems Specialist (Business Analyst)

Salary : $103,396.80 - $138,548.80 AnnuallyLocation : Napa, CAJob Type : Full TimeJob Number : 1219-2025-02-19Department : Information Technology ServicesOpening Date : 02 / 19 / 2025Closing Date : 3 / 14 / 2025 5 : 00 PM Pacific The Napa ValleyThe PositionThis recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist II or Senior Information Systems Specialist level, depending on qualifications, Information Technology Services (ITS) Department, which is a part of the County Executive Office at Napa County. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.About the Position & Department : Annual Salary for Information Systems Specialist II : $103,396.80 (Step 1) - $123,822.40 (Step 5)Annual Salary for Senior Information Systems Specialist : $115,627.20 (Step 1) - $138,548.80 (Step 5)Napa County Information Technology Services (ITS) provides technology services and solutions to all 18 County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses.For the current vacancy, we're seeking an Information Systems Specialist - Business Analyst to join the Business Relationship Management (BRM) team! The incumbent will be dedicated to the Corrections department and will oversee their application portfolio, provide Tier 2 support, and work on business process improvement initiatives. The ideal candidate will have business process analysis experience, criminal justice administration experience and a good understanding of information technology along with excellent communication skills. The ideal candidate will be able to : Meet with department managers, decision makers, system owners, and end users to define business and operations requirements, identify opportunities, define departmental goals, and identify and resolve system issues. Conduct quarterly meetings with departmental managers to convey the status of current projects, develop future project plans, and communicate ITS initiatives. Manage the application portfolio of assigned departments, provide Tier 2 support for departmental application issues, and coordinate installations and upgrades. Serve as the primary liaison between ITS and assigned department and build strong relationships with key departmental staff. Collaborate directly with departments, vendors, and / or ITS teams on the planning, design, acquisition, development, and deployment of new applications and enhancements to existing applications. Plan and perform business systems analysis of major business activities and functions; meet with department management to review existing processes and procedures and determine needs; develop recommendations to improve processes; translate business objectives into application requirements. Research new hardware and software requests and evaluate potential solutions to departmental needs and coordinate with vendors and ITS teams to vet new application requests. Perform workflow analyses, requirements definition, value stream mapping, data modeling, and logical system design to resolve business problems, meet department objectives, and exploit integrated technology opportunities; create formal documentation of functional specifications describing customer business requirements; analyze data and information trends to support system capacity and performance planning or diagnose issues related to assigned systems.Position Requirements : To qualify for the Information Systems Specialist II classification, any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be : Experience : Two years of programming, systems, and / or Web design and development experience in a governmental or business operation.Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis.To qualify for the Senior Information Systems Specialist classification, any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be : Experience : Three years of programming and / or systems experience in governmental or business operation.Education : Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis.License or Certificate :

• This class series may require possession of a valid California Driver's License.
• Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.The Recruitment Process : Online Application DeadlineBy Friday, March 14, 2025 at 5 : 00 pm PSTApplication ScreeningBy Monday, March 17, 2025 Supplemental Question ScoringTentatively the week of March 17, 2025 Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel ExamTentatively the week of March 31, 2025 Establish Eligibility ListTentatively the week of March 31, 2025 Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year.The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for the Information Systems Specialist series below.Disaster Service WorkersNapa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).ADA Accommodation : Applicants requiring accommodation during the application and / or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer.PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATIONSALARY -Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.ADDITIONAL BENEFITS INFO - Click here for additional benefits information for Public Services Employees : THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONSEMPLOYMENT INFORMATIONPHYSICAL STANDARDS -Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.FINGERPRINTING -All employees hired into allocated positions or extra help positions will be fingerprinted.SELECTION PROCESS -FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.01 Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best-qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions, as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate to your application, your application and resume will not be reviewed when scoring the supplemental questions. Please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above. Yes No 02 If selected for this position, a medical screening may be required as part of the pre-employment process. I have read and understand this requirement. Yes No 03 This position is located in Napa, CA. Our telework policy is as follows : "Teleworking is not permitted during the first six (6) months of employment and / or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week." I acknowledge that this position is on-site and I understand the telework agreement. Yes No 04 Will you now or in the future require sponsorship to work within the United States? Yes No 05 If you answered yes to #4 please provide supplemental information below. If you answered no, please write "N / A" 06 In detail, please share what makes you a strong candidate for the Information Systems Specialist Business Analyst position by describing your training and work experience in the following key three (3) areas for this role : 1) technology & software2) business process analysis3) criminal justice administration Please address each area individually, showcasing your breadth of technology background, relevant software applications, and your most meaningful process improvement. Additionally, explain how these areas of training and experience interrelate. If you lack experience in any or all three areas, discuss how your training and experience in the other areas compensate for this. Please answer thoroughly, including details even if this information is already present on your application or resume. Required Question

Salary : $103,397 - $138,549