What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at NAPCO Security Technologies?
Position: Accounts Receivable Collections Specialist
Company: NAPCO Security Technologies, Inc.
Location: Amityville, NY
The Company: NAPCO Security Technologies, Inc., headquartered in Amityville, Long Island NY, is a world-wide leader in the manufacturing of electronic security systems for over 45 years is seeking an Accounts Receivable Collections Specialist who will be reporting to the Credit Manager.
Requirements:
• 5 years of related collections experience.
• Contact customers regarding past due accounts and negotiate payment plans as required.
• Review aging weekly to maintain account portfolio.
• Navigate the service portal for monthly subscribers who require assistance with their monitoring services.
• Prepare bank and trade references for new accounts.
• Investigate and resolve customer disputes/deductions.
• Proficient in reviewing and resolving chargebacks.
• Work with customer service and returns department to resolve outstanding issues.
• Initiate A/R account adjustments as needed.
• Back-up cash receipts application clerk and one other credit representative
• Supply invoice copies to customers and internal divisions as required.
• Experience with Mapics XA/AS400 (or similar: JD Edwards, etc.), Excel.
• Excellent customer service and communication skills.
Compensation and Benefits: We offer an attractive employment package including: A competitive salary, 401(k), paid vacation, personal time off, paid holidays, long term disability insurance, tuition reimbursement, medical insurance, dental insurance, life insurance, and excellent growth potential.
