What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at NAPCO Security Technologies?
Position: Accounts Receivable Collections Specialist
Job Summary
We are seeking an experienced Accounts Receivable Collections Specialist to join our team at NAPCO Security Technologies, Inc. The successful candidate will be responsible for managing customer accounts, negotiating payment plans, and resolving disputes.
Main Responsibilities
- Contact customers regarding past due accounts and negotiate payment plans as required
- Review aging weekly to maintain account portfolio
- Navigate the service portal for monthly subscribers who require assistance with their monitoring services
- Prepare bank and trade references for new accounts
- Investigate and resolve customer disputes/deductions
- Proficient in reviewing and resolving chargebacks
- Work with customer service and returns department to resolve outstanding issues
- Initiate A/R account adjustments as needed
- Back-up cash receipts application clerk and one other credit representative
- Supply invoice copies to customers and internal divisions as required
Requirements
- 5 years of related collections experience
- Excellent customer service and communication skills
- Experience with Mapics XA/AS400 (or similar) and Excel
About Us
NAPCO Security Technologies, Inc. is a world-wide leader in the manufacturing of electronic security systems with over 45 years of experience.
What We Offer
- A competitive salary
- 401(k)
- Paid vacation
- Paid holidays
- Long term disability insurance
- Tuition reimbursement
- Medical insurance
- Dental insurance
- Life insurance
- Excellent growth potential
NAPCO Security Technologies, Inc.
