What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at Napco Security?
Position : Accounts Receivable Collections Specialist Company : NAPCO Security Technologies, Inc. Location : Amityville, NY The Company : NAPCO Security Technologies, Inc., headquartered in Amityville, Long Island NY, is a world-wide leader in the manufacturing of electronic security systems for over 45 years is seeking an Accounts Receivable Collections Specialist who will be reporting to the Credit Manager. Requirements :
- 5 years of related collections experience.
- Contact customers regarding past due accounts and negotiate payment plans as required.
- Review aging weekly to maintain account portfolio.
- Navigate the service portal for monthly subscribers who require assistance with their monitoring services.
- Prepare bank and trade references for new accounts.
- Investigate and resolve customer disputes / deductions.
- Proficient in reviewing and resolving chargebacks.
- Work with customer service and returns department to resolve outstanding issues.
- Initiate A / R account adjustments as needed.
- Back-up cash receipts application clerk and one other credit representative
- Supply invoice copies to customers and internal divisions as required.
- Experience with Mapics XA / AS400 (or similar : JD Edwards, etc.), Excel.
- Excellent customer service and communication skills. Compensation and Benefits : We offer an attractive employment package including : A competitive salary, 401(k), paid vacation, personal time off, paid holidays, long term disability insurance, tuition reimbursement, medical insurance, dental insurance, life insurance, and excellent growth potential.
