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Automotive Warranty Claims Processor

Napleton Auto Group
Rockford, IL Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/13/2025

Job description

Due to expansion and unprecedented growth, we are in need of an EXPERIENCED Warranty Administrator to round out our service team. As a Warranty Administrator, you will work with a world-class dealership providing warranty administrative support. This is a challenging and multi-faceted position working in an automotive dealership. We are looking for a person who has automotive industry experience. Do you have a strong work ethic? Are you detailed oriented, organized, and have advanced computer skills with the ability to multitask? Napleton offers:

  • Extremely competitive compensation
  • Medical, Dental Insurance
  • Paid Vacations
  • Paid Holidays
  • 401K
  • Employee Discounts

Warranty Administrator Duties:

  • Process warranty claims and paperwork on a timely basis for each franchise/distributor
  • Reconcile warranty receivables with payments and post on computer
  • Handle rejected claims according to dealership or manufacturer specifications and follow up on outstanding claims
  • Track warranty parts and follow through
  • File and maintain service records
  • Provide support to service writers and service management as needed
  • Other duties as assigned by management

Warranty Administrator Qualifications:

  • Computer and data entry skills
  • Process Oriented
  • Fast Paced Quick Learner
  • Customer Service Skills
  • Previous dealership experience is a plus
  • High School Diploma/GED required

Please submit your previous work history for confidential interview.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • warranty processing: 2 years (Preferred)
  • Computer skills: 2 years (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $19 - $23

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