What are the responsibilities and job description for the Service Department Receptionist position at Napleton Automotive St. Louis?
The Ed Napleton Automotive Group is looking for our next Service Department Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Honda St. Peters, the Service Department Receptionist is responsible for answering the phones and directing callers quickly and efficiently to the appropriate staff members. The receptionist is also responsible for greeting and directing walk-in customers, while delivering a great customer experience.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50 dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
- Competitive Compensation - ($18.00 per hour)
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Accrued Vacation Time
- Discounts on products, services, and vehicles
- Growth Opportunities
- Family Owned and Operated- 90 years in business!
Job Responsibilities:
- Professionally answer inbound service calls and answer basic questions, set service appointments, and direct calls to appropriate parties.
- Record any messages and deliver them to the proper individual.
- Make outbound phone calls to verify upcoming service appointments.
- Greet guests in a professional, friendly, and hospitable manner.
- Assist the employees of the dealership as needed.
- Perform a variety of clerical duties.
- Order the necessary office supplies.
- Other duties as assigned by management
Job Requirements:
- 1 year of receptionist experience
- Excellent communication skills and phone etiquette
- Able to work with minimum supervision, and multi-task
- Customer service driven
- CDK Global experience is a plus
- Knowledge of MS Office (Word, Excel, Outlook, Publisher, Power Point)
- Must be able to read, speak and understand the English language clearly
- 18 years of age or older to comply with the company driving policy
- Willingness to undergo a background check and drug screen in accordance with local law/regulations
- Ability to reliably work a flexible schedule including weekends and some holidays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
IND1
Napleton Automotive Group, St Peters Honda, Service Department Receptionist, CDK, Automotive
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Experience:
- Receptionist: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Saint Peters, MO 63376 (Required)
Work Location: In person
Salary : $18
