Junior Systems Administrator

Position Title : Junior Systems Administrator

of Positions to Fill : 1

Department / Program : IT 63300

Remote Work Authorization : Hybrid On-Site / Remote

Campus Location : 63rd St Operations

Reports to : Associate Director of Information Technology

FLSA Classification : Exempt / Salaried

FTE : 100% (40 hrs / week)

Compensation : $57,500 - 65,000 depending on experience.

Application Deadline :  2 / 24 or until filled

Job Summary

The Junior Systems Administrator position will work in conjunction with the Associate Director of IT to manage Naropa’s hybrid domain infrastructure, Azure Active Directory, and On-Premises Active Directory. Providing complete technical support to a windows and linux based Client Server office environment. The successful candidate will require an aptitude for working with applications / systems to undertake analysis, diagnosis and resolution of PCs, Printer, Telecom, Network and software problems, which may range from straightforward to more complicated technical issues. As issues arise, the Junior Systems Administrator will be responsible for the creation of troubleshooting procedures, that will be documented and utilized by Naropa IT support staff. There is also a range of administration duties within this role, including but not limited to telecom management, wireless issues, security related issue, and vendor management.

Job Duties & Responsibilities

• Navigation and technical administration of a Help Desk ticketing system. This involves critical thinking, working with deadlines, and exceeding user expectations.
• Adhering to fundamental security principles, such as maintaining strong password complexity, regularly patching systems, and keeping up to date with new security incidents and vulnerabilities.
• Perform Active Directory Services administration and management to include managing accounts, design, cleanup and routine maintenance and configuration.
• Perform cleanup and assist with the administration of Azure, Azure Active Directory, and other cloud based admin resources.
• Conduct product research and purchase server hardware, software and networking services or products.
• Collaborate with the Helpdesk Supervisor to purchase, implement and manage the inventory of Naropa user hardware.
• Support and manage Windows, Linux, and MacOS operating systems.
• Assist in the creation of deployment and maintenance procedures for enterprise software applications, including (but not limited to) Microsoft Office, Adobe products,
• Creates, configures, implements, installs, monitors, troubleshoots and evaluates new and existing operating systems.
• Ensure security through access controls, backups and firewalls.
• Distribution / installation of software and software updates (WSUS).
• Responsible for maintaining system documentation.
• Make recommendations and implement changes that will ensure a high quality of service.
• Other duties as assigned.
• Assist with network components of server installations and troubleshooting.
• Responsible for performing or assisting in Switch and Router configuration & support.
• Responsible for Firewall maintenance.
• DNS and DHCP implementation, configuration, maintenance, and / or troubleshooting.
• Stay apprised of, and assist in implementing, best security practices throughout University network infrastructure.
• Troubleshoot / assist in network issues as needed.
• Assisting Technical Support Specialists including troubleshooting hardware and software problems.
• Create, update, and resolve helpdesk tickets and work on issues that pertain to the equipment and services that Naropa supports and maintains.
• Automation of core IT processes through the use of Powershell, in addition to other scripting languages as necessary.
• Upkeep of existing automations and scripts.

What We Require

Physical Requirements & Environmental Conditions

Maximum amount of weight employee must be able to lift / carry with or without reasonable accommodation(s) :

During regular daily activities, employee must be able to do the following with or without reasonable accommodation (check all that apply) :

Stand

Walk

Handle / Finger

Bend at the waist

Reach above shoulder level

Kneel

Crouch

Crawl

During regular daily activities, employee may be exposed to the following :

Interruptions / Distractions

Heat / Cold

Dust

Dampness

Heights

Moving machinery parts

Other (please list) :

Naropa recognizes the following holidays throughout the year :

Naropa’s health and welfare benefits include the following : medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, which includes up to 2.5% employer matching, and a variety of voluntary, employee-paid supplemental insurance plans.

A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week. Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan, which includes up to 2.5% employer matching.

Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only, which includes up to 2.5% employer matching.

All regular full-time and part-time faculty and staff, including student workers, accrue sick leave benefits. Full-time and part-time staff positions accrue vacation and personal time. All leave accrual rates vary based on the position, hours worked, and years of service.

The University recognizes the importance of including its employees in its organizational mission and values and welcomes employees into the classroom to “touch the magic.” Specifically, regular employees are provided generous tuition remission opportunities for themselves and their family members.

Naropa University participates in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP). CIC-TEP is a network of CIC colleges and universities willing to accept, tuition-free, students from families of full-time employees of other CIC participating institutions (full-time as designated by the employer / institution). Additional information can be found here : Naropa University’s commitment to diversity aligns with its highest aspirations to apply contemplative inquiry and education to explore and embody the human qualities that facilitate collaboration to create a common humanity and a just society. Individuals who have experience with and a commitment to inclusive communities are encouraged to apply. EOE

Naropa University is an equal opportunity, non-discriminatory employer and education institution that welcomes applications from all interested individuals. Frequently cited statistics show that women and people from underrepresented groups apply to jobs only if they think they meet all criteria, including both minimum and preferred qualifications. If you meet the minimum qualifications, or unsure if you do, and feel you may be a good fit for the role, we encourage you to apply.

Salary : $57,500 - $65,000