Demo

Ticketing Associate

NashvilleHR
Nashville, TN Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Job Title : Ticketing Associate

Department : Hospitality

Reports to : Hospitality Manager

Classification : PartTime; Hourly; NonExempt

Type : Inperson

About the Position

The Ticketing Associate at Belle Meade Historic Site & Winery is responsible for greeting guests and checking in guests with reservations. This role involves selling tickets onsite and guiding guests to various attractions. Ticketing Associates have a passion for providing excellent customer service and a commitment to hospitality.

Duties / Responsibilities

  • Welcome and greet visitors to the site collect tickets and provide guidance on exhibits and points of interest.
  • Display a customerfocused demeanor and effectively engage with large daily crowds.
  • Provide outstanding customer service and promptly address any inquiries from visitors.
  • Develop expertise in all public ticketed experiences and actively promote ticket sales to walkin visitors.
  • Assist in coordinating special events and programs particularly those held on weekends.
  • Fulfill any additional assigned duties as required to support operational needs.

Required Skills / Abilities

  • Excellent oral communication and people skills.
  • Ability to multitask efficiently and within designated timeframes
  • Strong customer service skills
  • Education and Experience

  • Familiarity with a pointofsale system is desirable
  • Strong customer service skills are a must
  • High school diploma or equivalent is preferred
  • Work Environment and Physical Demands

  • Sitting standing and walking for prolonged periods of time
  • Ability to bend squat kneel twist grab and lift
  • Provide necessary provisions for individuals with diverse mobility needs
  • Belle Meade Historic Site & Winery is open daily 9 : 00 am to 5 : 00 pm; the work schedule for this position reflects these hours including weekends and some holidays
  • Compensation and Benefits

  • 17 per hour
  • 401(k) plan
  • Free paid lunches on workdays
  • Key Skills

    Active Directory Administration,Farming,KYC,BPO,AV

    Employment Type : Full Time

    Vacancy : 1

    Salary : $17

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