Office Manager/Executive Assistant

Nathan’s Outdoor Services is a growing landscaping, lawn care, and snow removal company based in Hastings, MN. We’re known for high-quality work and exceptional customer service—and we’re looking for an experienced Office Manager/Executive Assistant to help keep our operations running smoothly.

Office Manager / Executive Assistant -- Nathan's Outdoor Services

Schedule: Full-time, Monday–Friday, 8am-4pm, with flexibility required during winter snow storm events.

Compensation: $27–$32/hour or salaried equivalent, depending on experience

Overview
We’re seeking a proactive, sharp, and experienced Office Manager / Executive Assistant to help lead our administrative operations. This role goes beyond traditional office admin work—you’ll manage inboxes, assist with internal systems, support the CEO, and take ownership of workflows that affect every part of the company.

What You’ll Do

• Directly support the company’s leadership team with scheduling, email/inbox management, and task follow-ups
• Monitor and resolve customer service issues promptly—especially those requiring diplomacy or higher-level attention
• Manage and maintain communication with HOA boards and commercial accounts, ensuring their concerns are tracked, followed up on, and resolved professionally
• Review and improve internal processes for office systems, documents, and team communication
• Organize and maintain high-level files, spreadsheets, receipts, and notes
• Assist with payroll oversight and HR coordination (employee records, time tracking, basic onboarding)
• Conduct interviews and assist in hiring
• Occasionally review service performance or inspect properties for customer satisfaction
• Lead or delegate office tasks to other admins and provide overall team support

Required Qualifications

• 5 years of experience in administrative management, executive support, or office leadership
• Excellent written and verbal communication skills—must be confident managing multiple inboxes and calls
• High proficiency in Google Workspace/Microsoft Office (Docs, Sheets, Forms, etc.)
• Organized and efficient—must be able to juggle multiple tasks and keep things moving
• Self-motivated with strong judgment and decision-making skills
• Experience in a field service, construction, or landscaping company is a bonus

To apply, send your resume and a cover letter explaining why you’re the right fit for a leadership admin role.

hr@nathansinc.com

Job Type: Full-time

Pay: $27.00 - $32.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift

Ability to Commute:

• Hastings, MN 55033 (Preferred)

Ability to Relocate:

• Hastings, MN 55033: Relocate before starting work (Preferred)

Work Location: In person

Salary : $27 - $32