What are the responsibilities and job description for the Stocker/ Load Builder- Sparr Building & Farm Supply position at Nation's Best Holdings LLC?
Sparr Building & Farm Supply, a Nation's Best Holdings, LLC company, is seeking experienced candidates for a Stocker / Load Builde r position in our Sparr , FL location.
We're focused on people and relationships first and we're passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.
What's It Like To Work for Nation's Best?
Teamwork : All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day
Support : We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate.
Autonomy : We empower entrepreneurial spirit in all our associates.
Relationships : We believe the core of our business is the relationships we build.
Continuous Improvement : We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
Efficiencies : We maximize efficiency through best-in-class technology and consistent business practices nationwide.
Growth Mindset : We are focused on long-term growth, both in our associates and the company.
Atmosphere : This is not a suit and tie environment. We roll up our sleeves and get the job done.
Community Service : Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
Safety : We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.
What Does a Stocker / Load Builder Do?
Assist with moving product throughout the yard
Pull materials from racks, units, or other storage areas to prepare for pick-up or shipment
Build loads and load trucks for outbound delivery
Band / organize material to ensure safe forklift handling and delivery / arrival
Remove lumber from units and place boards in rack, according to grade and lengths
Safety load lumber and building materials into appropriate bins or storage locations
Assist with inventory control
Remove defective and damaged lumber from racks
Assist customers with loading of lumber and building materials
Maintain good working relationships with customers, vendors, fellow associates, and management
Maintain the appearance of the yard and racks
Plays a critical customer service role by providing customers with fast, friendly, accurate and safe service
Processes customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, refunds, and exchanges as needed
Proactively seeks out customers, assesses their needs, and provides assistance, including educating customers on products, guidance on product selection
Provides first level escalation for customer issues and answers questions to ensure a positive customer experience
Models customer service best practices - customer engagement and attention to detail is critical to this role
Maintain the appearance of the sales floor and stock areas, and helps keep the store clean
Complies with all company policies and procedures; maintains respectful relationships with coworkers
Additional duties and other tasks as assigned
What does it take to be a Stocker / Load Builder?
High school diploma or equivalent
Ability to work a compressed work schedule; four das on, three days off
Forklift Certification preferred
6 months previous building material experience preferred
Ability to lift up to 50-75lbs consistently and bend, twist, squat and reach throughout work shift
Results-oriented with ability to serve stores with humility and be a steward of Nation's Best's values.
Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
Strong interpersonal skills with willingness to consistently provide superior customer service skills
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