Account Support Representative

Job description

Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton's thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.

Job Description

We are seeking Account Support Representatives who will play a critical role in supporting the Sales Executive and their assigned book of business. The specialist will work as part of a dedicated team to ensures that the Sales Executive can focus on driving and closing new business opportunities. This role will be responsible for managing administrative tasks such as documentation, order processing, and customer support. Additionally, the Account Specialist will build and maintain strong relationships with both customers and internal departments at NSD, they will work to ensure the timely onboarding of new customers, while driving value and revenue generation. The Account Specialist will also be required to effectively manage account data, track opportunities, and monitor performance.

Responsibilities

• Assist the sales team in preparing and presenting proposals to clients.
• Coordinate and organize sales meetings, including scheduling and logistics.
• Communicate with clients to provide support, answer questions, and resolve issues.
• Create and distribute sales materials, such as presentations, brochures, and reports.
• Build effective relationships across departments at NSD to ensure timely delivery of products and services. Monitor and report on sales activity, customer feedback, and market trends.\
• Provide administrative and logistical support to the sales team as needed.
• Understand client needs and provide solutions.
• Preparing sales documentation and contracts.
• Account Management in SFDC: ensure data accuracy for the Sales Executive & other stakeholders.
• Travel: Be prepared to travel up to 25% of the time to meet with customers, attend trade shows, and participate in events as required to support the sales team.

Preferred Qualifications

• Required associate’s degree in business or marketing, or a related field, Bachelor’s Degree preferred
• Minimum of five years of experience in as account specialist or customer success, or a similar role, preferably within the automotive, insurance or related industries.
• Proven track record of building and maintaining strong customer relationships.
• Utilize Salesforce and Business Intelligence tools like Microsoft Power BI to track and manage client accounts, log activities, update opportunities, and ensure data accuracy for the Sales Executive and other stakeholders.
• Ability to multi-task, follow up, and meet deadlines.
• Strong attention to detail.

What NSD can provide:

• Excellent Benefits: Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!
• Competitive compensation and a family-friendly work schedule
• Excellent Corporate Culture: Social Events, Recognition Luncheons, Family Days, and Holiday Celebrations
• Long-standing reputation for promoting from within -- great opportunity for a promising career path

**NSD maintains a drug-free workplace and performs pre-employment substance abuse testing.

Nation Safe Drivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Administrative: 1 year (Required)

Work Location: In person