What are the responsibilities and job description for the Collection Agent position at Nation Safe Drivers?
Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton's thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.
Description
We are seeking an experienced Collections Agent to join our team. This position is responsible for contacting customers with overdue payments, managing outstanding accounts receivable, and working to collect payments by negotiating payment plans and ensuring timely payments while maintaining positive customer relations, all while adhering to legal collection practices.
Responsibilities:
- Review customer accounts to identify overdue invoices and outstanding balances
- Reaching out to customers via phone and email to discuss their overdue payments
- Working with customers to establish manageable payment plans to settle their debt
- Tracking customer interactions, payment history, and account status updates
- Referring accounts to legal collections when necessary
- Providing regular updates on collection efforts and performance metrics to management
Requirements:
- High School Diploma, some college preferred
- 1-3 years collections experience required
What NSD can provide:
- Excellent Benefits: Health, Dental, Life, Vision and Disability Options as well as Paid Vacation Days, Sick Days, Holidays and PTO. Pet Insurance too!
- Competitive compensation and a family-friendly work schedule
- Excellent Corporate Culture: Social Events, Recognition Luncheons, Family Days, and Holiday Celebrations
- Long-standing reputation for promoting from within -- great opportunity for a promising career path
- ESOP - Employee Stock Ownership Plan
**NSD maintains a drug-free workplace and performs pre-employment substance abuse testing.
Nation Safe Drivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
