National Associates Inc is hiring: Video Engineer Consultant in Washington

National Associates, Inc. (NAI) is a full-service Staffing and Human Resources Management firm. We represent clients and candidates across every industry. With over 20 years experience, we currently provide services to the Washington, DC, metropolitan area and 17 other states. In our 20 years, we have learned that the best way to service our customers is to understand their needs and to facilitate an open line of communication.Job Description Year Contract PositionThe Tier 2 VTC engineer will be responsible for ensuring that video and potentially audio teleconferencing systems operate in a reliable, available, and scalable manner.Excellent interpersonal and customer service skills; strong communicator; manages multiple customer priorities at a given time; prioritizes and works with designated groups as needed; works independently with limited supervision; is highly motivated.Minimum Requirements 12 years experience - Hands-on experience with VTC technologies7 years experience - Specific knowledge and experience with Crestron and Cisco VTC platforms5 years experience - Knowledge of Video and Audio Controllers and Signaling5 years experience - Experience with Cisco TMS Telepresence5 years experience - Experience using Jabber, Webex, and Microsoft Lync7 years experience - Gather technical and business requirements, develop customized solutions and manage customer expectations7 years experience - Perform customer site assessments, complete wall-to-wall inventories, make recommendations on parts needed and support the installed base of systems3 years experience - Ability to provide advice and recommendations on system upgrades, replacements, or new systems7 years experience - Communication with vendors for upgrades and troubleshooting issues with equipment and software4 years experience - VTC field experience within government agencies and public schools10 years experience - Independently manage projects and provide regular updates to the senior staff and management team12 years experience - In-depth knowledge of diverse audio / video systems3 years experience - Polycom and Tandberg VTC systems expertise5 years experience - Installation and maintenance of set-top boxes (STBs)12 years experience - Perform maintenance on customer production equipment5 years experience - Capable of training and demonstrating product features and operation to non-technical customers7 years experience - Senior level customer tech support via video, phone, email for complex video conferencing systems, web-conferencing, and AV equipment usage7 years experience - Develop Statement of Work for design and installation of Video solutions such as Cisco TelepresenceRequired - Bachelor's DegreeDesired - Knowledge of Vbrick and Medicast video solutions.Additional Information All your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr