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Memorial Union Catering General Manager

National Association for Catering and Events
Madison, WI Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/18/2025

Job Summary :

Under the general supervision of the Catering Operations Director, this position provides management of on and off site catered events for Memorial Union, while supporting Union South and other Wisconsin Union and Campus buildings. Receptions range from 10 to 1500 guests, with ballrooms and multiple event spaces, with up to 800 patrons for a single banquet. Provide supervision of permanent staff and part time staff. Assist to develop food, wage and material costs for a budget of approximately $3 million.

Responsibilities :

Provides guidance for food service operations in environments such as dining, retail, and / or catering venues, including financial and long term operational planning to ensure customer satisfaction and achieve food service goals.

  • 35% Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and / or supervises dining staff
  • 15% Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures
  • 10% Monitors the unit budget and approves expenditures
  • 10% Tracks and forecasts inventory levels and places replenishment orders
  • 20% Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities
  • 10% Develops staff resources, menus, and communication plans based on established goals

Education :

Preferred : Associate's Degree

Qualifications :

2 years supervisory experience in Hospitality Industry (Required)

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

6 months experience training and supervising full and part-time staff. (Required)

Experience with banquet event software. (Preferred)

Experience creating staffing schedules. (Preferred)

License / Certification :

Preferred : Drivers License - Valid and Meets UW Risk Management Standards

Preferred : ServSafe Certification

Able to obtain within 6 months

Work Type : Full Time : 100%

It is anticipated this position requires work be performed in-person, onsite, at the Memorial Union Building.

Appointment Type, Duration :

Ongoing / Renewable

Salary :

Minimum $65,000 ANNUAL (12 months)

Depending on Qualifications

The annual salary of $65,000 is the anticipated starting salary for any candidate who is hired for this position.

This is a full-time appointment. This position offers a comprehensive benefits package, including generous paid time off (with up to 5 weeks paid vacation per year), competitively priced health / dental / vision / life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

Memorial Union Catering operations generally pause during the last week in December through the first few weeks in January, offering an ideal opportunity for employees to use their allocated paid time off.

How to Apply :

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications. Be as specific as possible when detailing your work experience.

Contact : Ben Clark

ben.clark@wisc.edu

608-262-1847

Relay Access (WTRS) : 7-1-1. See RELAY_SERVICE for further information.

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Salary : $65,000

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