What are the responsibilities and job description for the Operations Coordinator position at National Audubon Society, Inc.?
Position Summary:
Reporting to the Director, Finance Operations, the Operations Coordinator will support the essential functions of the Operations team. They will be responsible for recording of donor information and contributions, quality assurance, and administrative support related to work flow between Development, Operations, and Finance.
This position is funded through December 2026.
This position is based in our New York, NY office.
Compensation:
$31.00-$32.50 / hour
Additional Job Description
Essential Functions
Maintains donor records and records gift transactions.
Ensures that data quality protocols are followed.
Manages all data entry for donations received at the New York office. Manages the processing of all matching gift forms and verifications.
Works with staff across the network to ensure that all gifts of cash, stock, pledges and planned gifts are recorded accurately into the Salesforce donor database system.
Analyzes financial reports related to gifts management for quality assurance.
Handles aspects of our credit card program. including
requests for issue of a credit card: card request form and card agreement
Changes to existing credit card accounts
Maintain credit card holder spreadsheet
Reconcile transactions for credit cards, when needed
Monthly review of outstanding checks
Monthly filing of bank and merchant statements received in the mail on Box.
Weekly distribution of Customer Service inquiries emails compiled by customer service in Salesforce.Assist with Audubon staff to ensure that equity, diversity, inclusion and belonging principles are incorporated and followed in all aspects of our work.
Perform other job-related duties as assigned.
Qualifications and Experience:
Bachelor’s degree preferred; a minimum of 0-2 years related work experience is required. Solid experience in and understanding of donor relations management is preferred.
Experience in donor management systems or similar sales management system required. Proficiency with Microsoft Office – Word, Excel, PowerPoint.
Excellent verbal and written communications skills, as well as strong interpersonal skills, a must.
A self-starter, one with excellent attention to detail.
Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
Demonstrated personal and professional commitment to and experience in advancing equity, diversity, inclusion, and belonging.
This position is represented by the Communication Workers of America (CWA).
EEO Statement
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.
Accessibility Statement
The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Salary : $31 - $33
