Sales Account Management Specialist

Seeking a savvy relationship-builder who thrives in selling custom design capabilities while managing projects from ideation-to-deployment in a fast-paced, global-sourcing environment!

ABOUT NATIONAL CART CO.

Since 1979, National Cart Company ("NCC") has manufactured and distributed a wide range of utility carts, material handling and food service products, and retail store fixtures. With an eye towards rapid innovation and concierge-style customer service, NCC is relied upon by both single retailers and Fortune 500 companies across the grocery and food, fulfillment and warehouse, home center and retail industries.

Family-owned and operated, NCC leverages industry experience and family values alongside its nimbleness to adjust to market conditions to support new and repeat customers. With 460,000 square feet of manufacturing and distribution space in its corporate office in Saint Charles, Missouri, NCC now boasts over 200 team members situated across three facilities, including additional locations in Reno, Nevada, and Olyphant, Pennsylvania. Visit www.nationalcart.com to learn more.

YOUR ROLE AS SALES & ACCOUNT MANAGEMENT SPECIALIST

Reporting to our Vice President of Sales and in collaboration with other regional sales leaders, you will provide professional and responsive service and solutions to our retail and grocery customers in the Western USA Region.

SERVE AS CONSULTATIVE SALES PARTNER TO RETAIL GROCERY CLIENT ACCOUNTS – Develop and nurture positive relationships with clients across 13 states in the Western USA Region. Identify standard and custom solutions for rapidly evolving client needs. Serve as a trusted advisor in providing technical knowledge and resources to ensure satisfaction, and continued revenue growth. Travel to client facilities as needed to deploy protypes and provide onsite support.

OVERSEE MULTIPLE CUSTOM DESIGN PROJECTS – Serve as lead contact and internal project manager, collaborating across NCC’s procurement, engineering, transportation, safety, operations, and maintenance teams. Manage 10-15 custom design and product update requests from ideation to prototype deployment to finished goods manufacturing. Ensure high-quality global sourcing and procurement efforts.

IDENTIFY NEW CLIENTS BUILD RELATIONSHIPS TO UNSURFACE NEW OPPORTUNITIES – Create a territory plan, identifying prospective customers with design needs in support of company goals. Identify new market segments, understand customer needs and recommend product lines. Scope projects and translate customer requirements for deployment within fast-paced grocery and retail warehouse settings.

IS THIS A MATCH FOR YOU?

You have gained a minimum of 2-3 years in consultative technical sales and/or applications engineering, including exposure to new business development, account management, and strategic partnerships.

You enjoy partnering with clients in consultative and technical design support, including the ability to explain complex concepts, ensuring customers understand technical aspects and benefits of a product.

You bring proven project management expertise, including serving as a liaison between customers and internal engineering and production teams to ensure design, quality and delivery needs are met.

You have exceptional relationship building and communication skills and can serve as a trusted advisor to the customer. You build relationships with ease and confidence and can serve as a trusted and confidential partner. You have a genuine, proactive, consultative and solutions-based approach to customer relationships that aligns with our core company values.

You thrive in a fast-paced, high-volume setting, managing multiple projects at a time. Must be flexible, assertive, entrepreneurial, team-oriented, optimistic and willing to take ownership in decisions.

Familiarity with metal manufacturing and/or material handling is a plus yet not required.

4-year degree in mechanical and/or electrical engineering (or related field) is preferred but not required.

WHY JOIN US?

JOIN A HIGH IMPACT / AGILE / LEAN / GREEN TEAM – When a customer’s need changes, it’s game time! With a solid reputation, a common-sense driven business approach, and a skilled workforce, NCC prides itself on a culture of old school craftsmanship, innovation, and continuous improvement. NCC utilizes the latest technology, lean manufacturing, and green strategies to improve its processes, reduce energy consumption, and minimize waste.

YOU ENJOY DEVELOPING NEW CUSTOMER RELATIONSHIPS – You thrive in developing new relationships and in finding opportunities where your product line and solutions add real value!

YOU THRIVE IN A FAST-PACED RAPIDLY EVOLVING ENVIRONMENT – Your ability to maintain a clear head in stressful situations while leveraging cross-functional team members to achieve rapidly-evolving customer goals is valued at NCC. Customer needs change often – we encourage and expect teamwork, candidate conversations, push back, and constructive criticism to ensure the best possible solutions.

CORE VALUES A CAN-DO ATTITUDE MATTER AT NCC – Integrity, dignity, personal development, profitable growth, and curiosity are the values that NCC seeks in its team associates. We look forward to talking with candidates who possess a can-do, hands-on approach along with a value-added mindset!

COMPENSATION BENEFITS

NCC offers a competitive base salary and quarterly bonuses along with a comprehensive benefits plan, including medical, dental, vision, life, and disability insurance; PTO; paid holidays; employee assistance program; and a matching 401k plan.

LOCATION & TRAVEL

This position is based on-site at corporate headquarters in St. Charles, Missouri. Relocation stipend for move to STL is possible. Territory includes 13 western USA states and travel expectations estimated at 10-15%.

READY TO APPLY?

Upload your resume via LinkedIn or at www.occhiosearch.com. Please direct all questions, referrals, and applications to our retained search consultants at Occhio Search & Recruitment. Contact Angie Akerman (angie@occhiosearch.com) or Elly Richards (elly@occhiosearch.com) with questions. All resumes, referrals and inquiries will be held strictly confidential.

National Cart Company is an Equal Opportunity Employer. We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. All applicants who share this goal are encouraged to apply and we look forward to hearing from you!