Demo

Atlassian Applications Administrator

National Center for Atmospheric Research
Boulder, CO Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/7/2025

Job Description Summary :

The Atlassian Applications Administrator is one of the primary points of contact for all things related to use of the Atlassian ecosystem within UCAR, including Data Center versions of Confluence, Crowd, Jira Software, and Jira Service Management, that are used both internally as well as with our external partners and collaborators. This position covers administration of these applications from the Virtual Machine / OS level through daily handling of tasks within the application including building out application functions necessary for different group needs throughout the organization.

This position responsible for installation, support, maintenance, auditing, development, security, and consultation for this complex system of applications, in addition to supporting future migration to the Atlassian Cloud platform. This position will serve as a liaison with users of all levels and would include some light project management duties to guide all the projects and project leads for the Atlassian applications and bring a consistent approach to all projects to aid in the user and administrative experience.

Position Details : Visa Sponsored Job :

Relocation Assistance Eligible :

Job Location :

Boulder, Colorado

Position Type & Term :

Full time, Regular

Compensation Range :

Salary Range : $81,690 to $102,115

  • Final salary and rates are based on education, experience, skills relevant to the role.

Application Notes

Application Deadline :

  • This position will be posted until Friday, February 28 , 2025 .
  • Required application materials : (preferably in PDF Format)

  • Resumé
  • Cover Letter - Please address your interest in the role, as well as how your skills and experience meet the needs of this position (for more information, please refer to the Key Responsibilities and Knowledge, Skills, and Abilities sections of this job posting).
  • Background Checks : Conducted for candidates selected for hire. Learn more.

    Work Location : Regardless of flexible work arrangements, UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories. This position requires a minimum of 3 days / week onsite in Boulder, CO.

    What You Will Do

    Here is a brief summary of what one would expect to be generally responsible for in this role.

  • Serves as a liaison with users of all levels, with support tasks ranging from basic user assistance, to planning and implementation of Confluence wiki spaces and Jira Software projects.
  • In collaboration and under the guidance of other Systems Administrators, will be responsible for installation, support, and maintenance of multiple production instances of Confluence, Jira and Crowd, along with their related development, test, and staging instances with team colleagues.
  • Oversee, schedule, and manage meetings encompassing all the project leads for the various Jira Service Desk instances, providing assistance to projects as needed, bringing new projects up to speed, taking the lead on implementation of potential functionality changes, and bringing a consistent approach to all projects to aid in the user experience.
  • Responsible for writing documentation on the implementation and maintenance of the related systems and applications.
  • In collaboration and under the guidance of other Systems Administrators, will be responsible for managing and renewing licenses of the primary Atlassian applications used within the organization, as well as analyzing and managing licensing add-ons requested by various parts of the organization.
  • Provides technical solutions to a wide range of difficult problems. Solutions are imaginative, thorough, practicable and consistent with organizational objectives
  • Who We'd Love To Join Our Team

    Successful candidates will ensure their application materials speak to the following criteria :

    Education and Experience (Required / Desired) :

  • Bachelor's degree in computer-related field and progressive relevant experience and progressive relevant experience, which is typically gained by four to eight years of experience; or equivalent combination of education and experience.
  • Desired, but not required :

  • Demonstrated experience with Atlassian suite of tools, from both a configuration standpoint and customization aspect. Experience working with higher education, non-profit, or research institutions is desired.
  • Knowledge, Skills, and Abilities (Required / Desired)

  • Solid / Demonstrated knowledge of Atlassian Confluence Data Center
  • Solid / Demonstrated knowledge of Atlassian Jira Software Data Center
  • Solid / Demonstrated knowledge of Atlassian Jira Service Desk Data Center
  • Strong customer service skills and ability to work effectively with a variety of people.
  • Experience with Linux systems and MySQL.
  • Excellent written and oral communication skills
  • Willingness to work outside of normal working hours at minimum once a month.
  • Desired, but not required :

  • Knowledge of Atlassian Assets
  • Knowledge of Atlassian Cloud offerings, including migration to these offerings
  • Knowledge of other Atlassian products (Crowd, Bamboo, etc) and add-ons / apps / plug-ins from the Atlassian Marketplace
  • Experience with Tomcat and Linux administration is desired
  • Familiarity with LDAP or Entra ID, and email services.
  • Benefits Overview

    UCAR affirms its commitment to employees through competitive benefits. In addition to medical, dental, vision, retirement, and life insurance, UCAR offers a variety of programs focused on work-life balance and professional, and personal development. These include :

  • Tuition Assistance, time off allowance to attend classes, and other professional development opportunities
  • UCAR contributes 10% of your eligible pay into your retirement account; 100% fully vested on day one
  • Starting minimum accrual of 20 days of personal time off each year (prorated for less than full-time positions)
  • 10 paid holidays
  • 10 days of sick leave each year
  • 12 weeks of paid parental leave
  • Short-term medical leave paid at 100% of your regular salary
  • EcoPass for local Colorado residents to use the Denver and Boulder-area transit system at no cost
  • Commitment to Job Application Fairness

    Applicants are not required to provide age or age-related information and may redact information related to age, date of birth, or dates of attendance at or graduation from an educational institution from any submissions during the initial application process.

    Some Final Considerations

    At UCAR|NCAR|UCP, you will work alongside a dedicated team of professionals conducting critical research and community outreach to solve complex Earth system science problems including climate change, air pollution, extreme weather, floods, drought, wildfires, and space weather, all with the goal of improving human life and reducing economic loss. Each of us, from scientists to the professionals who support their work, serves the public and a collaborative community of scientists in our mission to understand the complex processes that make up the Earth system, from the ocean floor to the Sun's core.

    Flexible Work

    At UCAR, we are committed to supporting our mission by giving staff the flexibility to find the schedule and location that works best to maintain their own work-life circumstances and reach their full potential as professionals. Many positions within our organization are eligible for fully on-site, hybrid (three days per week) and / or flexible work hours.

    Equal Opportunity Employer

    UCAR is committed to providing equal opportunity for all employees and applicants for employment and does not discriminate on the basis of race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Whatever your intersection of identities, you are welcome at UCAR.

    Export Control

    All positions are required to comply with U.S. export compliance regulations work location requirements regarding access to facilities and research systems.

    Visa Wait Times

    Please consider the length of visa procurement when applying for this posting, understanding that you will not be able to begin employment until you are able to get a visa and enter the U.S.

    Work Location

    UCAR requires ALL positions to be performed within the U.S., excluding U.S. Territories.

    Salary : $81,690 - $102,115

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