Coordinator, Professional Learning

The Coordinator, Professional Learning, is responsible for providing operational and technical support for professional learning efforts, including managing various digital platforms, supporting event logistics, and coordinating national professional learning initiatives. This role is crucial in ensuring the smooth execution of key events, such as national webinars and the Families Learning Conference, and optimizing knowledge management of NCFL's professional learning efforts. The successful candidate must reside in the Louisville, KY area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential functions include but are not limited to the following: add info below

1. Digital Platform Management and Support:

• Coordinate knowledge management and technical support across digital platforms that drive NCFL's professional learning efforts including Salesforce, Alchemer, Canvas, Zoom, and Monday.com.
• Ensure effective integration and use of these platforms for program tracking, registration, data collection, communication, and overall learning management.
• Troubleshoot platform-related issues and provide user support to internal teams and external partners as needed.

• Support the planning and execution of professional learning events, including webinars, trainings, and those related to the Family Learning Community Network.
• Assist in the logistical coordination for events, including scheduling, managing registration, and ensuring technical set-up (virtual or in-person).
• Coordinate event materials, communication, and follow-up processes to ensure effective engagement with participants.

• Manage logistics and communications for the national webinar series, including event scheduling, speaker coordination, participant registration, and platform management.
• Work with internal teams and external stakeholders to ensure smooth execution of all webinar-related tasks, including post-event follow-up.

• Support the planning and coordination of the annual Families Learning Conference, including managing the event budget, timeline, vendor, and speaker logistics.
• Coordinate site searches for future years' events and handle contracts and negotiations with selected venues.
• Lead efforts in speaker scheduling and support, ensuring a seamless experience for all presenters.

STANDARDS OF PERFORMANCE add info below; the bullets that are already there will be used in every job description

• Excellent organizational skills with the ability to work methodically, accurately and neatly.
• The ability to work under stress and multitask to meet deadlines and remain focused to project completion.
• Good understanding of administrative support concepts.
• Interpersonal relationships which encourage openness, candor and trust, both internally and outside of NCFL.
• Self-motivated, confident, energetic and creative.
• The ability to accurately proofread and edit documents.
• Demonstrated excellence in both oral and written communication skills.
• Accurate and timely completion of projects and/or reports.
• Maintenance of Company information in a confidential manner.
• Actively participates in supervision that is regular, reflective and collaborative in nature. As appropriate, takes the initiative to seek supervisory input.
• Accurately identifies areas of mastery and areas targeted for personal growth and development. Seeks assistance and guidance when needed.
• Incorporates constructive direction from supervisor to improve job performance.
• Accepts responsibility for the quality of job performance and makes changes as needed.
• Maintains awareness of current professional information in the fields of activity undertakes regular and ongoing efforts to maintain competencies in the skills and incorporates new knowledge and skills on the job.
• Shares pertinent information with supervisor/manager about work progress, successes, concerns and other issues that may have an impact on the services intended for families.
• A commitment to upholding the organization's diversity, equity, and inclusion principles and practices

QUALIFICATIONS / REQUIREMENTS

• Bachelor's degree in education, event management, communications, or a related field.
• 5 years of experience in coordinating events, professional learning, or project management.
• Proficiency with Salesforce, Alchemer, Canvas, Zoom, Monday.com, or similar platforms.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills, capable of working with diverse teams and stakeholders.
• Experience in managing budgets and timelines for large-scale events is a plus.
• Ability to handle multiple projects simultaneously in a fast-paced environment.
• Ability to travel minimally but will attend conferences and seminars as required.

PHYSICAL REQUIREMENTS/KEY COMPETENCIES

• Prolonged period of sitting at a desk and working at a computer.
• Must be able to lift up to 50 pounds at times.
• Technical proficiency in digital platforms
• Strong event management skills
• Clear and effective communicator
• Ability to manage multiple deadlines
• Team-oriented and highly organized

Salary range $40,000-$50,000

NCFL is committed to diversity, equity, and inclusion throughout our organization. We believe that a staff comprised of diverse people who have a wide range of backgrounds, experiences, perspectives, and skills will enhance the organization's work toward its mission while driving innovation and creativity.

NCFL is an Equal Opportunity Employer and complies with applicable ADA regulations. Applicants and employees requiring reasonable accommodation may contact Michelle Parkerson, Manager, Human Resources: mparkerson@familieslearning.org or 502-584-1133 x345.

Salary : $40,000 - $50,000