HR/Tech-Support/Ops Coordinator

Schedule: In Office on Mondays, Wednesdays and Thursday

Time: 9am - 5pm

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Organization: National Center on Sexual Exploitation (NCOSE)

The National Center on Sexual Exploitation (NCOSE) is committed to creating a world free from sexual abuse and exploitation. With a team of 26 employees, we are seeking a detail-oriented and professional Coordinator to provide in-house tech-support and assist with Human Resources and Facilities operations. This individual will play an integral role in ensuring the smooth functioning of critical processes within the organization.

Position Summary:

The coordinator will provide operational support across HR, Facilities, and Tech-support functions. This role involves managing office facilities, assisting with recruitment and onboarding, supporting internships, and troubleshooting IT/AV issues.

Key Responsibilities:

Recruitment, Onboarding, and HR Administration (45% - 50%)

• Assist the HR Director with job postings, candidate screening, and supporting managers through the interview process.

• Respond to employee benefits inquiries and manage benefits enrollment.

• Support the preparation and management of contractor agreements and onboarding.

• Other duties HR duties

Facilities Management (30%)

• Maintain the overall organization and cleanliness of the office, including kitchen supplies and general office tidiness.

• Manage mail, shipping, package deliveries, and distribution to team members.

• Oversee office amenities, coordinate repairs or maintenance with building management, and manage key cards for new hires.

• Administer the external use of meeting spaces.

• Answer the main phone line and oversee the HR Intern.

Tech and AV Support (20% - 25%)

• Prepare and set up audio-visual equipment for meetings and presentations in conference rooms for periodic events.

• Rearrange conference room layouts to accommodate presenter needs and logistical requirements for staff events or activities.

• Report and collaborate with the HR Operations and Media Teams to troubleshoot IT issues.

• Partner with external IT contractor to assist in resolving laptop and other technical problems for employees.

• Track and assign IT equipment, including laptops, and maintain office equipment.

• Assist in managing organizational platforms, including Asana, Egnyte, Office 365, and DocuSign.

Qualifications:

• • Associate degree with at least 3 years of relevant experience or a high school diploma with 5 years of experience.
  • Minimum of 3 years of experience working within a small to mid-sized organization.
  • Proficiency in troubleshooting basic IT issues.
  • Advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and HRIS systems.
  • Demonstrated ability to manage multiple competing tasks and priorities in a fast-paced environment.

Skills and Abilities:

• • Strong organizational skills with attention to detail and the ability to learn quickly.
  • Proven experience in Human Resources and office management.
  • Technologically savvy, with the ability to troubleshoot technical issues.
  • Self-motivated and proactive with excellent problem-solving skills.
  • Physical ability to lift, push, or pull items up to 25 pounds and perform tasks such as moving furniture and walking during events.
  
  

Application Instructions:

Interested candidates should submit a cover letter and resume for consideration.

Equal Opportunity Employment:

NCOSE is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristics protected by law.