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Strategic Account Executive/Account Manager

National CooperativeRx
Madison, WI Contractor
POSTED ON 1/11/2025
AVAILABLE BEFORE 2/9/2025
Job Description

National CooperativeRx seeks a Strategic Account Executive (SAE) to join our cooperative team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. This is a mid-level position that reports to the Vice President of Coalition Development, and it requires up to 30% travel.

The Ideal Candidate Will Have

  • Proven account management or other relevant experience.
  • General but functional understanding of pharmacy benefits management (PBM), self-funding and employee benefits.
  • Experience managing book of business in benefit industry - with a secondary emphasis on new business development.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Strong listening, verbal, and written communication skills.
  • The ability to plan and think strategically.

SAE Duties Include (but Are Not Limited To)

  • Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders.
  • Identify opportunities to help clients manage their pharmacy benefit plans.
  • Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate.
  • Prepare client status briefs and make cost-saving recommendations.
  • Deliver and interpret financial and clinical reports including quarterly performance reports.
  • Operate as the lead point of contact for all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Review and answer questions regarding contracts, explanation of coverage, contribution schedules, and member enrollment issues.
  • Manage member expectations, communicating effectively during the planning, marketing, decision-making, and benefits implementation process.
  • Assist in ensuring a favorable PBM experience by helping to identify, resolve, and prevent issues encountered by member-groups with the coalition’s PBM provider.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Interested candidates should send a cover letter, resume, and compensation requirements to careers@nationalcooperativerx.com.

Company Description

Headquartered in Madison, Wisconsin, National CooperativeRx is a growing, not-for-profit, member-owned cooperative of employers and other organizations. Together, our member-owners leverage their collective purchasing power to access the best discounts and innovative clinical programs from a pharmacy benefit manager (PBM) chosen via a competitive bid process. National CooperativeRx offers a strong compensation and benefits package, as well as a flexible and rewarding environment where employees have the opportunity to make a significant contribution.

Headquartered in Madison, Wisconsin, National CooperativeRx is a growing, not-for-profit, member-owned cooperative of employers and other organizations. Together, our member-owners leverage their collective purchasing power to access the best discounts and innovative clinical programs from a pharmacy benefit manager (PBM) chosen via a competitive bid process. National CooperativeRx offers a strong compensation and benefits package, as well as a flexible and rewarding environment where employees have the opportunity to make a significant contribution.

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