Strategic Account Executive / Account Manager

National CooperativeRx seeks a Strategic Account Executive (SAE) to join our cooperative team. The SAE plays a critical role in building and maintaining relationships with new and existing members with an assigned book of business. This is a mid-level position that reports to the Vice President of Coalition Development, and it requires up to 30% travel.

The ideal candidate will have:

• Proven account management or other relevant experience.
• General but functional understanding of pharmacy benefits management (PBM), self-funding and employee benefits.
• Experience managing book of business in benefit industry - with a secondary emphasis on new business development.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Strong listening, verbal, and written communication skills.
• The ability to plan and think strategically.

SAE duties include (but are not limited to):

• Meet with members and potential members - primarily made up of employers, unions, health plans, insurance carriers and third-party administrators, including broker/agent stakeholders.
• Identify opportunities to help clients manage their pharmacy benefit plans.
• Maintain benefit design documentation - document plan change requests and confirm changes are complete and accurate.
• Prepare client status briefs and make cost-saving recommendations.
• Deliver and interpret financial and clinical reports including quarterly performance reports.
• Operate as the lead point of contact for all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Review and answer questions regarding contracts, explanation of coverage, contribution schedules, and member enrollment issues.
• Manage member expectations, communicating effectively during the planning, marketing, decision-making, and benefits implementation process.
• Assist in ensuring a favorable PBM experience by helping to identify, resolve, and prevent issues encountered by member-groups with the coalition’s PBM provider.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Based in Madison, Wisconsin, National CooperativeRx is a not-for-profit, member-owned cooperative made up of employers and organizations. Together, our member-owners leverage their collective purchasing power to access the best discounts and cutting-edge clinical programs from a pharmacy benefits manager (PBM) chosen via a competitive bid process. Our goal is high-quality, cost-effective pharmacy benefits management with honest, transparent pricing. We offer a rewarding environment where employees have the opportunity to make a significant contribution.

Interested candidates should send a cover letter, resume, and compensation requirements to careers@nationalcooperativerx.com.