What are the responsibilities and job description for the Member Services Representative position at National Employee Benefits Administrators, Inc.?
Bilingual Healthcare Enrollment Specialist
Healthcare Eligibility Customer Service Representative
We are looking for a positive and highly motivated individual to become an integral part of our Enrollment team. The ideal candidate will be detail-oriented, quality-focused, fully bilingual and able to retain and build on a wealth of information related to Healthcare Enrollment. Excellent communication, computer and problem-solving skills, and a willingness to dig in and work alongside the other members of the department and with other departments are crucial.
This role handles incoming customer service calls and processes enrollments for a variety of clients for a full range of Benefits; the right individual will need to be both attentive to the needs of those enrolling but also to the details and documentation involved throughout the process.
We seek someone who is organized, diligent, responsive, takes initiative, works well independently and with others, maintains a positive attitude and strives to maintain the company culture.
Qualifications:
- Positive and professional demeanor
- Excellent written and verbal communication skills
About NEBA
National Employee Benefits Administrators, Inc. (NEBA) is a family-owned corporation that has been in business since 1994. We specialize in the administration of Taft-Hartley benefit plans. Since the day we opened our doors, we have been signatory to a Collective Bargaining Agreement with United Food and Commercial Workers (UFCW) Local 1625.
NEBA is headquartered in Pembroke Pines, Florida, a suburb of Miami. We have satellite office locations in Jacksonville, Florida and Atlanta, Georgia. We also have a number of onsite offices at client locations.
About NEBA
At NEBA, we are very proud of our commitment to creating community, supporting healthy lifestyles, offering educational opportunities, and providing tools and resources that foster personal and professional development. We believe in promoting from within and creating career paths that pave the way for our employees to move all the way from entry-level to high-level leadership positions within our organization. We offer competitive wages and an excellent benefits package that includes unique features, such as professional coaching, as part of our employee enrichment program. We are invested in the success of our employees!
We do important work at NEBA, administering collectively bargained employee benefits for hardworking men and women all over the country. The community we serve deserves excellence, and we have high expectations that every one of our employees consistently works towards delivering it.
NEBA employees have excellent work ethic, make continual contributions to go above and beyond to help others, have a positive attitude, display kindness towards others, respect their coworkers and are willing to do what it takes to get results! Does this sound like you? If it does, please apply for this career opportunity.
NEBA is an Equal Opportunity Employer committed to hiring a diverse work team.
Job Type: Full-time – M-F 8 AM – 5 PM & up to 5 Saturdays per year
Why work at this company?
Awesome leadership team, great benefits (medical, dental, vision, life insurance, and pension), family-oriented, strong appreciation of work/life balance, opportunities for professional development and advancement.
National Employee Benefits Administrators, Inc. (NEBA) provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What are your hourly rate expectations?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Healthcare: 1 year (Preferred)
Language:
- Bi-lingual English/ Spanish or English/Creole preferred, notrequired
Work Location: In person