Director of Enterprise Delivery

Job Description

Job Description

About Us

We are a dynamic enterprise group of managed care and health insurance service companies which have become industry leaders in their diverse specialties. Headquartered in Dallas, Texas, the group has 10 offices around the world, including the United States, Canada, Panama, Ecuador, Colombia, and Dubai, and employs over 700 employees of various nationalities.

Position Summary

The Director of Enterprise Delivery is a senior leadership role focused on executing IT strategy and delivering large, complex digital transformation projects. This position serves as a tactical player who ensures the effective execution of IT initiatives, with a strong emphasis on enterprise-level project management, stakeholder alignment, and driving business value through technology solutions.

The Director of Enterprise Delivery will lead a high-performing team across IT project management and quality assurance functions, fostering collaboration and ensuring the successful delivery of critical systems and projects. This individual will also support the CIO in managing the IT department and driving efficiency across multiple technical domains.

This role is instrumental in ensuring the IT department delivers value-driven outcomes while fostering innovation and operational excellence. The Director of Enterprise Delivery will serve as a pivotal partner to the CIO, driving the organization toward its strategic goals.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following :

Project Delivery and Execution :

• Lead the successful execution of complex system projects and strategic programs, ensuring they are delivered on time, within scope, and budget, while meeting business objectives and aligning with broader organizational goals.
• Develop and oversee project roadmaps for enterprise initiatives, ensuring alignment with organizational goals.
• Collaborate with technical and business teams to identify risks and dependencies, mitigating them effectively.
• Digital Transformation :
• Drive digital transformation initiatives, modernizing processes and systems to enhance efficiency and customer experience.
• Promote and implement Agile and SAFe methodologies to ensure scalability and continuous improvement.
• Leverage cloud, AI, and emerging technologies to innovate and meet business demands.

Leadership and Team Development :

Stakeholder Engagement :

Strategic Program Management :

Operational Excellence :

Key Performance Indicators (KPIs) for this role will include :

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

BENEFITS

Medical, dental, vision

Retirement

Hybrid-eligible

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee will be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus.  Frequent travel is required, often up to several hours of driving per day.  Ability to travel to, attend, and conduct sales presentations.  Manual dexterity is required to use desktop computer and peripherals.  Exposure to variable weather conditions is likely.

Travel Requirements

Minimal to no travel.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise.

The Company complies with employment regulations as they apply to the location of service.