Director of Human Resources

• We WOW – We go the Extra Mile. We exceed expectations. We work hard and have fun. We are obsessed with our customers, we love our business, and we love what we do. We are “World Class” in everything we do.
• We NOW – We GSD (Get Stuff Done) and we get it done fast. Freedom NOW. We are urgent, driven, energetic, and fast-paced. We believe in “production, then perfection”.
• We Own It – We are accountable. No excuses, no jerks. We take responsibility for our actions, our job, our life, and our word by seeing things through to completion. We are nice, but we are driven for results.
• We Innovate and disrupt. We are growth-minded, for us and for our customers. We never stop learning. We adapt quickly and thrive on new challenges. We constantly seek ways to disrupt the status quo and improve.
• We Care. We care about people. About each other, about our customers, about our customer’s customers, about our families, and about the world. We are invested in National Ramp and behave like it’s our own business to help everyone win. We stay safe to ensure everyone goes home the way they came, every day.

• Confidence and determination
• Ability to build rapport across diverse personality types
• Active listening skills to truly understand and address customer needs
• Persistence and creativity in problem-solving

• Recruitment, candidate selection, and the onboarding process
• Managing a company’s candidate evaluation process
• Ensuring that the company’s procedures comply with employment regulations
• Monitoring various aspects of employee performance, such as attendance and sick leave
• Designing and implementing training programs based on assessed needs
• Handling any disciplinary processes and formal grievances
• Setting and reviewing pay structures and employee perks and benefits
• Maintaining employee benefits programs including annual health insurance renewals, competitive leveling and employee communication
• Manage HR employees
• Manage Staffing Agency/Recruiter relationships
• Perform any other related duties as required or assigned
• Prepare FMLA paperwork as needed
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes
• Ensure the processing of new hires, temporary workers, promotions and terminations is accurate and timely

• 3-7 years in Human Resources
• Human Resources certification preferred
• Proven ability to recruit successfully using all major recruiting platforms – LinkedIn, Indeed, etc.
• Excellent communication skills, including the ability to listen and effectively verbalize ideas
• Strong leadership skills and the ability to motivate staff
• A solid understanding of the key principles of employment law
• The ability to remain calm in stressful situations including during disciplinary hearings or staff conflicts
• Solid ethics and morals and sound judgment
• Associate or Bachelor’s degree in HR, Business, Psychology, or related preferred
• Ability to thrive in a fast-paced, deadline-oriented environment
• Proficient with MS Office applications (Outlook/Word/Excel)
• Excellent customer service skills with the ability to maintain a positive, professional demeanor
• Possess strong organizational, time management, and interpersonal skills
• Strong attention to detail and high level of accuracy
• Ability to maintain the highest level of confidentiality
• Must be a team player

Salary : $150,000 - $200,000