What are the responsibilities and job description for the Learning and Development Manager position at National Retail Systems?

Job Description

Conduct needs assessments to identify skills gaps and develop targeted training initiatives for both individual and organizational growth.
Design and implement comprehensive L&D programs that address the needs of the business and its employees, aligning with company objectives and industry standards.
Implement and oversee a comprehensive succession planning process (referred to as Block 9), ensuring the identification and development of high-potential employees for key leadership roles. This process includes mapping out career paths, creating individual development plans, and ensuring a talent pipeline that aligns with the organization’s future leadership needs.
Oversee the development and delivery of training materials and courses, utilizing a blend of methods and technologies.
Proficient in delivering training through both classroom-led instruction and virtual learning platforms.
Collaborate with department leaders to tailor learning initiatives that support specific operational goals and employee development plans.
Manage the L&D budget, ensuring efficient allocation of resources and maximizing the return on investment in training and development activities.
Evaluate the effectiveness of training programs through feedback surveys, assessments, and KPIs, making adjustments as necessary to improve outcomes.
Champion a culture of continuous learning and development, encouraging employees to engage in professional growth opportunities.
Stay abreast of the latest trends and best practices in L&D to ensure the company remains competitive in its training and development efforts.
Perform other duties as assigned.

Requirements

Bachelor’s degree in human resources, Education, Organizational Development, or a related field is required.

Minimum of 5 years of experience in a Learning & Development, Training, or similar role within a mid to large-sized organization.

Certification or advanced training in LEAN, Six Sigma, or a related methodology is preferred.

Proven track record of designing and implementing effective training programs.

Familiarity with UKG solutions is considered a plus, indicating an advantageous understanding of advanced HR technology platforms that could enhance the efficiency and effectiveness of learning programs.

Experience working in the transportation, logistics, or a related industry is highly desirable.

Excellent verbal and written communication skills.

Strong leadership and project management abilities.

Proficient in Learning Management Systems (LMS) and e-learning platforms.

Ability to analyze data and assess program effectiveness.

Creative in developing engaging and effective training materials and methods.

Solid understanding of adult learning principles and training methodologies.

Must be willing to travel 15% of the time.

Physical Demands :

This position may require travel to various company locations on the East and West Coast.

Extended Sitting : Primarily desk-based with prolonged computer use.

Computer Use : Frequent operation of computers and office equipment, requiring manual dexterity.

Eye Strain and Repetitive Motion : Risk from continuous screen use and repetitive tasks like typing.

Office Navigation : Light walking and standing for meetings and tasks within the office.

Light Lifting : Occasional handling of objects up to 20 pounds.

EEO Statement :

NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Learning and Development Manager

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