What are the responsibilities and job description for the National Accounts Sales Director position at National Van Lines?
Who We Are :
We are an international moving company. We help consumers, corporate businesses, and the military move their household goods items throughout the world.
Position Overview :
Develop, implement, and run a POS national account sales program that includes communication requirements, technology platforms, reporting, and analytics. The Director of National Accounts will solicit, close, and oversee corporate business accounts to ensure a smooth moving process.
Responsibilities :
- Design an internal process for managing a corporate account customer that includes all facets of the internal and external supply chain.
- Collaborate with internal stakeholders to ensure all customer requirements are fully met.
- Solicit corporate business directly for the van line from corporate America and RMCs.
- Meet all established sales KPIs.
- Maintain relationships with accounts to nurture future business and leverage their resources for new business.
- Manage relationships to ensure satisfaction with van line operations.
- Collect and analyze data on shipment economics, customer satisfaction, and customer profiles to improve future marketing and sales strategies.
- Work with marketing on a media plan that includes online, offline, and social integration for national account businesses.
- Work across company lines to facilitate sales in the international division for national account business.
- Establish a process for evaluating and completing RFIs and RFPs in a timely manner.
- Act as the van line liaison for agents seeking guidance and support in the national account arena.
- Help create an image of National as a brand that is trusted in the corporate account arena.
- Assist the van line with knowledge on building realtor relationships and follow-up sales techniques as required in the COD market.
Education / Skills Needed :
NO RECRUITERS PLEASE.
