What are the responsibilities and job description for the Inventory LBM Specialist - Groom & Sons - Mabank position at NATIONS BEST HOLDINGS LLC?
Groom & Son's Home Center, part of Nation’s Best Holdings, LLC, is seeking an energetic and motivated Inventory LBM Specialist to join our dynamic Mabank, Texas team.
We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. If you’re ready to take on a fast-paced, hands-on role in a company that’s going places, this is your chance.
Let’s build success together — apply today!
What’s It Like To Work for Nation’s Best?
- Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.
- Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate.
- Autonomy: We empower entrepreneurial spirit in all our associates.
- Relationships: We believe the core of our business is the relationships we build.
- Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
- Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide.
- Growth Mindset: We are focused on long-term growth, both in our associates and the company.
- Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
- Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
- Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.
Primary Responsibilities
- Inventory Management:
- Oversee all LBM inventory, including special orders, open orders, counts and adjustments
- Perform regular audits to reconcile physical inventory with system records, ensuring data accuracy and minimizing discrepancies
- Help identify and resolve shrinkage issues, with a focus on significant areas like shingles and plywood
- Maintain a consistent, pleasant, customer service-oriented image to customers
- Retain accurate inventory records and databases including item descriptions, quantities and locations
- Order Placement & Customer Service:
- Monitor stock levels and place replenishment orders as necessary, keeping inventory at optimal levels
- Assist customers with LBM-related inquiries and provide exceptional service in person or over the phone
- Ensure that inventory is organized, accessible and efficiently stored in the warehouse or sales floor
- Highlights Do It Best reward program to customers, encouraging their participation to foster customer loyalty
- Operations & Reporting:
- Safely operate a forklift for inventory management and material handling
- Generate inventory reports, track turnover rates, and report discrepancies or issues to management
- Maintain a safe, clean and organized sales floor and storage areas
- Perform other tasks as assigned to support operations and ensure the team can provide exceptional customer service
- Training & Development:
- Partner with the inventory support center team and store employees to learn best practices before transitioning to full responsibility for LBM inventory management
- Continuously improve procedures and processes by collaborating with team members and sharing ideas with leadership
- Cross-train in other areas to become a well-rounded team member and provide assistance as needed
- Stay current on industry trends by completing assigned training, conducting independent research, attending relevant courses (with management approval), and networking with industry professionals
Qualifications
- Prior experience in LBM or construction-related industries highly preferred
- Previous experience in inventory management required
- High school diploma or equivalent required; an Associate’s or Bachelor’s degree, or relevant industry certifications, are a plus but not required
- Proficiency in inventory management software and MS Office
- Ability to lift up to 50 lbs, climb ladders, reach, bend, twist, kneel, and stock items in high areas (with or without assistance)
- 1-2 years of forklift experience preferred
- Ability to travel regionally occasionally for training and other projects
- Strong communication skills with the ability to interact professionally with customers and coworkers
- Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Strong interpersonal skills with willingness to consistently provide superior customer service skills
- A commitment to providing excellent customer service, supporting the store’s operations with humility and dedication to the company’s values
- Willingness to work a flexible schedule, including nights and weekends, as needed based on operational requirements
