Server - Ron's Lumberjack Cafe

We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.

What’s It Like To Work for Nation’s Best? 

• Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day. 
• Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate. 
• Autonomy: We empower entrepreneurial spirit in all our associates. 
• Relationships: We believe the core of our business is the relationships we build.  
• Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.  
• Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide. 
• Growth Mindset: We are focused on long-term growth, both in our associates and the company. 
• Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done. 
• Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
• Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.  

What Does a Cafe Server Do?

• Greets guests and answers phone calls 
• Maintains a clean, safe and organized café and kitchen area 
• Responds to guest requests in a timely, friendly and efficient manner 
• Provide excellent guest service following proper steps of service
• Take orders and ensure all items are delivered accurately and on time
• Handles to-go orders in person and over the phone 
• Accurately processes orders and payments
• Preps area and completes pre-shift and post-shift tasks as assigned
• Communicates all orders to the kitchen and provides details regarding any allergies, special requests, etc. 
• Additional duties as required

What Does It Take to Be Successful as a Cafe Server?

• High school diploma or equivalent
• Prior experience in the restaurant/food and beverage or related industry preferred
• Food handling and general knowledge of service standards 
• Ability to stand for long periods of time 
• Sense of urgency and willingness to assist team members as needed 
• Results-oriented with the ability to serve customers with humility and be a steward of Nation’s Best values
• Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
• Strong interpersonal skills with a willingness to consistently provide superior customer service skills
• Physical ability to lift and carry items weighing 25-50 or more pounds, as well as perform tasks like bending, twisting, squatting, and reaching throughout the work shift
• Availability to work a flexible schedule, including nights and weekends