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Account Coordinator

Nationwide Medical, Inc.
Calabasas, CA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 6/21/2025
Full Time

Calabasas, CA

We have a terrific opportunity for an Account Coordinator who wants to join our team in our Calabasas, CA office (this position is not remote).

As an Account Coordinator…

You will be the enthusiastic voice who will assist our inside and outside sales representatives, and their corresponding sleep apnea referral partners. The ideal candidate is a highly motivated, problem-solving, customer service extraordinaire.

We’ve Got You Covered

Full-time employees are eligible for comprehensive health plans (including no-cost options), paid time off, and 7 paid holidays.

More Reasons to Join the Team

Promotion from within, CalSavers retirement plan, friendly and upbeat atmosphere, Employee of the Month awards, employee referral bonus program, and more.

Hours: 8:30 a.m. to 5:00 p.m., Monday through Friday

Job Location: Calabasas, CA (In-Office)

What You’ll Do:
Act as the liaison between patients and referral partners; referral partners and sales reps; other internal departments, if necessary

Conduct frequent calls and emails with referral sources to ensure receipt of medical records and patient information needed for intake file completion

Maintain positive relationship and secure dedication in our follow-up care program with referral partners

Assist referral sources with order management and processing for new accounts through systems database

Manage multiple computer databases for documenting patient/referral information

Deliver timely and accurate information to referral partners via phone, email, and/or reporting

Achieve daily, weekly, and monthly targets

Provide high level customer service in a fun and competitive environment

Other duties as assigned

How You’ll Stand Out:
Strong customer-service oriented phone presence

Excellent written communication skills required

Ability to work in a fast-paced environment, troubleshooting issues with a high sense of urgency

Proficiency with a computer and working knowledge of Microsoft Office applications

Healthcare/DME experience helpful, but not required

Knowledge of Brightree is a plus!

High school graduate or GED required

Compensation: $22.00-$25.00/hour

We are an equal opportunity employer committed to providing a diverse environment.

We are an equal opportunity employer committed to providing a diverse environment. This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.

Salary : $22 - $25

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