AV Warehouse/Office Manager

Job Description

Overview:

This position reports directly to the Regional Operations Manager for day-to-day facility operations. The Office Manager is accountable for managing in-bound and out-bound shipping, inventory, Quality Control, record keeping, equipment maintenance, and managing all warehouse personnel. This position also sees to the administration of all facility functions necessary for ongoing upkeep, housekeeping, building maintenance, and conformance to civil codes. This position also engages in QC testing and warehousing in support of those operators to meet surges in demand for the product.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Site Management related responsibilities include but are not limited to:
• Managing service contractor issues, e.g. housekeeping, security, etc.
• Interfacing with landlord on-site maintenance and repair issues.
• Interfacing with corporate IT on voice and data infrastructure issues.
• Interfacing with local Fire Marshall and any other civil agency, as necessary.
• Maintaining an equipment structure and level to accomplish the warehouse and receiving mission in a safe, effective manner.
• Developing and recommending annual budget requirements for the warehouse, future personnel requirements, and future material handling equipment.
• Q.C. projectors, lenses, plasmas, switchers, cameras and all other equipment owned by Nationwide in the predetermined amount of time given for each item.
• Following the rules and regulations of the “Q.C. Handbook.”
• Conformance to 6S standards.
• Answering phones and providing 24/7 tech support as scheduled on the weekly after-hour rotation.
• Warehousing functions including palletizing, de-palletizing, in-bound/outbound order verification, and shipping/receiving duties, including lift truck and box operation as needed.
• Maintaining 99.5% accuracy with all inbound/outbound shipments.
• Internal dissemination of relevant information concerning any of the above, as needed.
• Responsibility for any Ad hoc projects as initiated by the company President.
• Interpersonal and managerial responsibilities include but are not limited to:
• Enforcing company Handbook, policies, and procedures.
• Interviewing and hiring personnel.
• Training new employees.
• Planning, assigning and directing work.
• Establishing goals to align with overall business objectives.
• Appraising employee performance and providing feedback.
• Rewarding and disciplining employees.
• Address inter and intra-departmental complaints and resolve problems.
  
  

Technical Competencies:

• Quality Control Competencies
• Broad Data Entry Skills
• Basic Interpersonal Skills
• Basic Transcription Skills
• Basic Math Skills
• Basic Computer & Internet Skills
• Broad Site Administration Skills
• Broad Organizing Skills
• Broad Telephone Handling and Etiquette
• Broad Email Response Handling and Etiquette
• Broad Time Management Skills
• Basic Web Research & Information Management Skills
• Basic Microsoft Office Skills (Excel, PowerPoint, Outlook, Word)
  
  

Supervisory Responsibilities:

This position supervises various building and maintenance vendors, QC Technicians and clerical employees.

Work Environment:

Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise.

Physical Demands:

While performing duties of this job, the employee is regularly required to talk and hear. This position is very active and required standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of office operation are Monday through Friday 8:00am to 6:00pm. Occasional evening and weekend work are required as job duties demand as well as a 24/7 rotational on-call schedule.

Travel:

Travel may be required for this position as mandated by the needs of the multiple Nationwide locations which would include out-of-area and overnight travel.

Required Education and Experience:

• Minimum of one year of experience in A/V rental industry or related field.
• Minimum of one year experience in site management.
• High School Diploma or equivalent
  
  

Preferred Education and Experience:

• 2-5 years of experience in A/V rental industry or related field.
• 2-5 years of experience in site management.
• Associates Degree or industry-related Certification
  
  

Company Description

Nationwide Video is a leading wholesale sub-rental supplier to the rental and staging industry with locations in key event markets across the United States and Canada. Our Quality Control standard is meticulous and a key differentiator among our competition.

We take great care of our employees and provide a self-motivating environment. We offer a competitive total compensation package with excellent medical, dental, and vision benefits, matching 401K and Flexible Spending Account (FSA) programs and PTO.

Nationwide Video is a leading wholesale sub-rental supplier to the rental and staging industry with locations in key event markets across the United States and Canada. Our Quality Control standard is meticulous and a key differentiator among our competition. We take great care of our employees and provide a self-motivating environment. We offer a competitive total compensation package with excellent medical, dental, and vision benefits, matching 401K and Flexible Spending Account (FSA) programs and PTO.