What are the responsibilities and job description for the Dining Room Attendant position at Native Lights Casino?
About This Role
Native Lights Casino is seeking a highly motivated and detail-oriented Dining Room Attendant to join our team. As a key member of our hospitality team, you will play a critical role in delivering an exceptional dining experience for our guests.
Your primary responsibility will be to provide attentive and courteous service to our patrons, ensuring their every need is met throughout their dining experience. You will be responsible for escorting customers to their tables, taking orders, serving food and beverages, and processing payments.
In addition to your excellent customer service skills, you must be able to work effectively in a fast-paced environment, maintaining attention to detail and staying organized under pressure. You will also be responsible for maintaining a clean and safe working environment, adhering to all health and safety protocols, and collaborating with your colleagues to achieve our goals.
We are committed to fostering a positive and inclusive work environment where our employees can grow and develop their skills. If you are a driven and enthusiastic individual who shares our passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Responsibilities
- Provide attentive and courteous service to our patrons, ensuring their every need is met throughout their dining experience.
- Escort customers to their tables, take orders, serve food and beverages, and process payments.
- Maintain a clean and safe working environment, adhering to all health and safety protocols.
- Collaborate with your colleagues to achieve our goals.
- Develop and maintain knowledge of menu items, ingredients, and preparation methods to effectively communicate with customers and recommend options.
Requirements
- High School Diploma/GED or equivalent strongly preferred.
- Previous server experience preferred.
- Valid HIS Food Handler's Certificate required.
- Current ABLE Commission Liquor License required.
Knowledge, Skills, and Abilities
- Excellent communication and interpersonal skills.
- Must be able to work effectively in a fast-paced environment.
- Must be able to stay organized and manage multiple tasks simultaneously.
- Must be able to maintain attention to detail and accuracy in completing tasks.
- Excellent problem-solving and conflict resolution skills.
- Ability to work collaboratively as part of a team.
- Familiarity with Point-of-Sale systems and credit card processing.
