What are the responsibilities and job description for the Inside Sales Representative position at Native Pest Management?
Who We Are:
Native Pest Management is a local, family-owned business providing pet friendly and environmentally friendly pest control services to Florida residents. We stand behind our commitment to safe pest control practices and work diligently to exceed customer expectations every day! We are especially proud of having won the 2021 Better Business Bureau Torch Award for Ethics while also being named on the Inc. 5000 List of the Fastest Growing Companies in the United States from 2021 through 2024!
What We Offer:
- Competitive pay with unlimited commissions!
- Comprehensive benefits package including Health, Dental, Vision and Life Insurance. We cover 80% of the individual-only premiums (60% for dependents) for health, dental, and vision and offer life insurance at no cost to you!
- Employee Assistance Program (EAP): As part of our commitment to your well-being, we offer you and your immediate family access to an EAP with resources for managing stress, mental health, financial guidance, and other life events. This program has 24/7 access with app support.
- Paid Vacation, Holidays and Sick Pay
- 401k with up to 4% company matching
- Paid Training
- Employee Discounts
- Employee Referral Bonus
Your Opportunity:
We’re looking for a full-time Inside Sales Representative to join our growing team! You’ll convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for closing deals. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport and further our business initiative.
- Answers and manages inbound/outbound sales calls
- Will engage customers in conversation to qualify each call, build rapport, determine sales need and provide information on company products and services following call flow guidelines
- Attain Conversion goals of lead to call and positive action and other performance metrics including booking rate and monthly revenue sold
- Sells residential pest control services and other services aligned with standard operating procedures
- Creates service accounts for new customers
- Collects credit card on auto-pay for all new accounts sold
- Schedules inspections and/or quality control visits for sales inspectors and technicians
- Navigating multiple programs simultaneously, entering data real time, placing orders, searching existing accounts, all while comfortably maintaining a friendly conversation
- Attain Monthly Development Plan goals regularly
- Enters lead information into databases accurately
- Deliver top of the line assistance to current customers with our one-call resolution guarantee
Requirements:
- High School Diploma or equivalent
- Previous inside sales experience is required
- Exceptional written, verbal, and interpersonal communication skills
- Strong customer service skills
- Must be able to type at a minimum of 40 words per minute
- Entry-level knowledge/skill proficiency with Google Suite including, Gmail, Google Sheets, Google Docs, etc
- Ability to calculate basic math
- Bilingual in English/Spanish is preferred
What to Expect During the Hiring Process:
After submitting your application, we may reach out to conduct an initial phone screening. Qualified candidates will then be invited to an in-person interview at our Tallahassee office!
Background Check Statement:
Native Pest Management conducts pre-employment screenings for all positions which may include a criminal background check, drug screen, clean driving record review, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Native Pest Management is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.
Employment requires current eligibility to legally work in the United States.
Salary : $60,000 - $70,000
