Hospital Software Analyst I/II

Position Description

Priority Screening Date: January 27, 2025 23:59. Application materials received after this date will be reviewed in a continuous basis to fill current and future permanent and temporary needs. Please allow up to (2) two weeks for processing of application materials. (Postmarks and faxes not accepted.) The eligible list established by this recruitment will be used to fill current and future permanent or temporary vacancies as they arise. Exam#24/16C61/01SS.

Examples of Duties

• Provides clients with general directions to improve application processing and to resolve problems.
• Prepares project status and related reports.
• Programming ability in SQL.
• Develops and/or assists with analysis and design of custom queries, screens and forms to support proposed work processes.
• Analyze and triage existing NPR and/or SSRS reports; identification of new reports that may be required.

• Creates online forms, templates and databases to meet department and user needs.
• Conducts feasibility studies which includes reviewing and evaluating existing software, developing cost/benefit needs assessments, and recommending changes to improve efficiencies and resolve problems; analyzes systems and procedures in defining problems prior to programming; includes analysis and design, identification and implementation of "best practices".
• Creates and prepares user documentation and training materials/sessions; conducts user-training sessions for medical professionals.
• Plans and coordinates project implementation that includes assisting department contacts with initial run of new and/or revised systems; contacts members of data processing support service units to coordinate timely delivery of completed projects.
• Provides support for dictionary analysis and development, and parameter analysis/configuration; provides support for dictionary conversions as needed.
• Analyzes a variety of information to determine how to deploy the system so it performs the functions the client wants automated; updates, revises, and evolves analysis models to reflect the client's requirements and environmental (e.g., computers, operating systems) constructs and constraints.

Examples of Experience/Education/Training

• Principles, practices, and current trends in hospital/clinical organization, administration, operations and structure.
• Principles, methods, and techniques used in developing software programs.
• Personal computer (PC), minicomputer, and mainframe computer operations, capabilities, and limitations; server structures.
• Principles and practices of project management; project and technical documentation, and estimation of resource requirements.
• Basic methods and techniques used in the analysis, design, development, and implementation of computer application programs and operational systems.
• Principles and practices of basic PC helpdesk functions and procedures, technical problem solving.
• Principles, practices, and techniques of client service.
• Software training techniques; MS Office Suite; SQL programming.
• Team dynamics and team building.
• Basic software quality assurance control.

• Multitask; balance multiple, conflicting priorities.
• Utilize project management tools.
• Prepare system and program documentation to department standards.
• Gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations.
• Resolve programming problems and recommend methods to better utilize computer resources.
• Interpret and follow detailed written and oral instructions.
• Prepare clear, complete, and concise reports and documents, including user-training materials.
• Establish and maintain effective working relationships with staff members and clients.
• Communicate effectively with people at all organizational levels.
• Work under pressure, with tight deadlines, and minimal supervision; take initiative.
• Research and identify resources as well as challenges.
• Make oral presentations to technical and non-technical audience.
• Read, interpret, and apply information from complex technical publications and documentation.
• Promote and maintain a team environment.
• Organize, prioritize, and schedule multi-activity workload.
• Develop and evaluate technology alternatives for resolving client business problems.

Additional Information

• Natividad requires that all incumbents pass a pre-employment physical/medical assessment.
• Natividad will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
• Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
• Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID prior to the first day of work.
• Incumbents may be required to work all shifts, including weekends and holidays.

• If you believe you possess a disability that would require test accommodation, please contact the HR Analyst for Natividad at (831) 783-2711.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States.
• If you are hired into this classification in a temporary position, you will not be eligible for the benefits.