What are the responsibilities and job description for the Title Clerk position at Natrona County?
GENERAL PURPOSE: Provides customer service and performs a variety of title processing functions for the Natrona County Title Department.
PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. lncumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Assists the public, banking institutions, and car dealerships in the processing of vehicle titles.
- Answers incoming calls and provides information to the public regarding vehicle titling and lien filing processes and procedures.
- Processes vehicle titles, lien filings, and lien releases; reviews documentation for accuracy and completeness.
- Collects processing fees and performs daily balancing of cash drawer.
- Conducts vehicle title and lien research and assists in resolving related customer issues.
- Reviews and scans vehicle title documentation and/or security agreements into departmental computer system.
- Participates in proof reading departmental documentation for accuracy as assigned.
- Collects and assists in processing mail for the Department as required.
- Performs other duties as assigned or required.
MINIMUM QUALIFICATIONS:
Education and Experience:
High School Diploma or equivalent, and one year clerical and customer service experience; OR an equivalent combination of education and experience.
Required Knowledge of:
- Principles and practices of vehicle titling.
- Procedures for filing and releasing liens.
- Departmental records and documentation.
- Customer service standards and protocol.
Required Skill in:
- Performing a variety of vehicle title processing functions.
- Responding to inquiries and providing customer service to the public.
- Maintaining accurate departmental records and balancing assigned cash drawer.
- Establishing and maintaining effective working relationships with others.
Job Type: Full-time
Pay: $17.34 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $0