What are the responsibilities and job description for the Regional Director of Operations position at Natson Hotel Group?
Company Description
Natson Hotel Group is a full-service Hotel Management Company specializing in superior operations, accounting, marketing, and revenue management services. We manage nearly 14,000 rooms across various brands, including Hilton, Marriott, IHG, Choice, Wyndham, and G6. Our approach is to manage each asset as owners would, enhancing its value while fostering strong relationships with our Brand Partners. We prioritize our people, ensuring they are well-trained, held to clear expectations, and supported in their growth and success. Our mission is to offer quality, efficient, and affordable property management for full and focused-service hotels, ensuring maximum Return on Investment for our investors.
Role Description
This is a full-time on-site role for a Regional Director of Operations based in the Raleigh-Durham-Chapel Hill Area. The Regional Director of Operations will be responsible for overseeing daily hotel operations, managing budgets, and ensuring high standards of customer service. The role involves leading and developing teams, implementing operational strategies, and meeting financial targets. Collaborating with different departments to ensure seamless operations and enhancing guest experiences will be key aspects of this role.
Qualifications
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- Strong Operations Management and Analytical Skills
- Experience in Team Management and Leadership
- Proficiency in Budgeting and Financial Management
- Excellent Customer Service and Interpersonal Skills
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Ability to work on-site in the Raleigh-Durham-Chapel Hill Area
- Previous experience in hotel management is a plus
