What are the responsibilities and job description for the Inside Sales/Customer Service Representative position at Natura Pest Control?

Company Description

Natura Pest Control has been in the Pacific Northwest since 2013! We're a family owned and operated, local pest control company that provides services throughout SW Washington and NW Oregon. We've established an an incredible reputation as the premier pest control company in the Pacific Northwest! We've earned the "Nextdoor Neighborhood Faves" award in 2023, and have been voted Best of Clark County for Pest Control in 2022, 2023, and 2024! We have an outgoing, family centered culture that focuses on growth, personal development, and work / life balance. Our team is energetic, outgoing, and focused. Just check out our reviews, you'll be hard pressed to find an environent more supportive and prepared to give you the tools you need to be successful!

Role Description

We're hiring a full-time, in-office Customer Service & Inside Sales Representative. This role pays hourly plus regular sales commission and bonus' based on performance.

Responsibilities include :

Communicating with clients via phone, text, and email
Resolving customer questions & concerns
Closing sales for potential customers
Scheduling services on the technicians routes
Tracking & logging your performance

Qualifications

Excellent verbal communication skills - A majority of your time will be spent speaking with customers and closing sales over the phone. You need to be personable, confident, and enthusiastic.

Customer Service Skills - Our customers are our neighbors. We want to connect with them, show genuine concern for their issue, and maintain a positive relationship no matter the outcome.

Experience in sales - Whether you've worked in Door to Door sales or simple phone surveys, we're looking for someone who is confident in their ability to close new customers and grow the Natura Family.

Ability to multitask - You'll need to enter information and take notes on a computer while simultaneously speaking to clients over the phone.

Computer / Typing & Data Entry skills.

Compensation

19-21 / hour depending on experience

Sales Commission

Performance Bonus'

Overtime pay

7-paid holidays (including your birthday)

2 weeks PTO

Flexible schedule

Company Subsidized Health Plan

Training and ongoing support

A culture you've never expereinced before (we'll prove it).

Salary : $19 - $21

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Inside Sales/Customer Service Representative

What are the responsibilities and job description for the Inside Sales/Customer Service Representative position at Natura Pest Control?

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