What are the responsibilities and job description for the Inside Sales/Account Representative (1st Shift) position at Natural Essentials?
Natural Essentials, Inc. DBA Bulk Apothecary i s a growing company that specializes in providing high-quality raw materials, essential oils, and other cosmetic and personal care items to customers around the world. We are committed to providing our customers with the best possible products and services, and we are looking for a talented and dedicated Inside Sales / Account Representative to join our team and help us continue to grow.
Job Description :
The Account Representative is responsible for managing from cradle to grave, customer orders placed with Natural Essentials, Inc. The Account Representative is a direct point of contact for their assigned accounts. Customer orders are verified and approved by this position before the order is placed. The Account Representative is responsible for coordinating with multiple departments of the company to ensure the output of quality products and on-time deliveries to the customer.
Job Responsibilities and Tasks :
- Operates as the direct point of contact for assigned customers.
- Successfully process and deliver orders according to customer needs and requirements.
- Possesses working knowledge of products, pricing, and credit terms.
- Inputs new orders into company systems.
- Management of necessary inventory components needed for purchase orders.
- Heavy coordination with the Production division for ensuring.
- Active role in working with Purchasing to order required amount of inventory for customer orders.
- Coordination with the Accounting and Shipping departments to properly organize the release and shipment of customer orders.
- Communication between multiple departments of the company, including but not limited to Manufacturing, Purchasing, Supply Chain, and Quality.
- Regularly update customer on current status of all orders.
- Follow company procedures and processes relevant to Account Management.
- Create and compile required documentation at the start of each Manufacturing job.
- Send reports on sales activity, current and possible issues, and account status.
- Follow up with customer once orders have been delivered to ensure customer satisfaction.
- All other duties as assigned.
Knowledge, Skills and Abilities Required :
Schedule : Monday-Friday 8 : 00AM-4 : 30PM / -.
Pay Rate : $45,000-$60,000 / Year depending upon experience.
Great benefits are available after 30 days , including paid holidays, paid time off, plus we offer medical coverage that has $0 deductibles, $0 co-pays, and many no cost prescriptions under the plan.
Candidates must be authorized to work in the United States.
Natural Essentials, Inc. is an equal opportunity employer and shall not discriminate on the basis of race, color, religion, national origin, gender, age, sex, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information or any other basis protected by applicable law.
About Natural Essentials :
Natural Essentials, Inc. DBA Bulk Apothecary is a growing company that specializes in providing high-quality raw materials, essential oils, and other basic cosmetics to customers around the world. We are committed to providing our customers with the best possible products and services, and we are looking for talented and experienced associates to join our team!
Salary : $45,000 - $60,000
