Salary Range
USD $100,000.00/Yr. - USD $110,000.00/Yr.
Overview
The Job in a Nutshell:
The Network Administrator II will provide technical expertise to design, install and support networks and systems needed for day-to-day operations. The Network Administrator II will be responsible for installing, maintaining, configuring and documenting all cloud-based and physical firewall, IDS/IPS, routers, switches, wireless controllers, wireless access points, cabling, and troubleshooting any other network related device/system. The Network Administrator II is a lead role that works with the Director of IT Infrastructure to monitor and assist the Network Administrator I, and is the next point of escalation for any issues.
Responsibilities
Main Ingredients:
Responsible for the following items:
Assume the responsibility for following all documented policies that the IT Department has in place.
Assume the responsibility for perimeter and internal network design, reliability/stability, network security to ensure the appropriate layers of security software and devices are correctly configured, deployed and maintained. This includes, but is not limited to configure, secure and monitor products within the following series:Cisco 4300 series routerCisco 2900/3500/3700 switches (layer 2 and layer 3)Palo Alto Firewalls and Palo Alto Panorama management portalCisco Meraki Wireless Access Point platformMicrosoft Azure based networking services to include firewalls, networks, routers, connections and other network componentsManaging vendor network connections to service providers and Microsoft Azure Manage SDWAN wide area network between offices and stores Cloud hosted proxy serversResponsible for supporting the entire network at Natural Grocers.
Establish network specifications by conferring with users; analyzing workflows, access controls, information and security requirements; designing hardware administration, including interface configurations and routing protocols (dynamic and static)
Secure the network by developing network access policies, maintaining network segmentation, monitoring various controls and evaluating all logs and alerts.
Ability to review and monitor logs on various systems (servers and network devices), scrutinizing network traffic and devices for any hardware/software/interface issues, evaluating inconsistent adherence to security policies, etc.
Analyzes and resolves any alerts (hardware, software, security, etc.).
All alerts must be responded to according to the severity level of the alert. Monitoring alerts on the weekend will be required via email, and escalations to various crew members may be needed.
Work with the other crew members to conduct audits and ensure network segmentation is in place.
Ensure that the network(s) are locked down and segmented.
Activate new circuits (convert from a single or bonded-T1 to an ethernet circuit with CenturyLink and remote boots on the ground).
Analyze problems and provide technical assistance to solve them.
Evaluate and remediate the networking performance issues, including availability, utilization, QoS, throughput and latency.
Plan and execute the configuration, installation, testing and maintenance of all network related devices.
Contact various vendors and arranges for repair, troubleshooting, updates, etc. for software and hardware related issues within the networking department.
Cross train other IT crew member on network related items.
Protect organization's value by keeping information confidential.
Support tier 1 and tier 2 related requests for issues in production, testing, and development
Creating and defining network policies and procedures.
Document all aspects of the network, standards and procedures.
Establish and maintain effective communication and coordination with Company staff (good4u crew, management, etc.). This includes maintaining regular contact with all departments to obtain information and to correct error(s) in the network operations.
Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Remediate any PCI/Vulnerability assessments.
Analyze and determine if new products/services are safe for the environment based on PCI and SOX compliance standards.
Manage projects with internal and external resources, and completes project on time, on budget, and as promised.
Support SOX and PCI compliance and internal audit tasks.
Understand and abide all change control practices.
Provide outstanding customer service and a happy attitude to our employees, stores, and customers.
Schedule, maintain, and participate in the on-call rotation, respond to all messages sent by Natural Grocers staff in a timely manner, including off hours and vacations.Some after hours work (post 5:00pm) may and will be required from time to time. The frequency will vary based on the project(s) at hand; however, you will still be required to maintain the computing and network environment, installing/upgrading various systems and monitoring network performance during this time.
Complete other duties, as assigned.
Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.
Qualifications
Recipe for Success:
Bachelor’s degree or equivalent education and experience combined
Possession of a Cisco network administration certificate (i.e. CCNA, CCIE) is requested
5 years of experience required:Cisco Administrator for a mid-size enterprise (500 employees, multiple domains, 20 locations, 4 IT team members or larger)administering Cisco centric network environment (router, and switch configurations)administering IDS/IPSadministering and adhering to cyber security best practices
5 years experience preferred:administering What’s Up Goldadministering Splunk (or another similar logging tool)
3 years experience required:BGP routing experience3 years of designing, configuring and maintaining network components in a Microsoft Azure environment
2 years expereince required:supporting Palo Alto firewall solutions, VPN, and router/switch configuration, and Cisco Meraki Wireless Access Point controller management
1 year of experience preferred managing a SDWAN network
Experience configuring tunnels to Zscaler preferred
Strong project management and communications skills, consistently hitting deadlines, staying within budgets, and achieving all project deliverables
Strong network troubleshooting and problem-solving skills, including application and network-level troubleshooting
Dedicated to providing outstanding customer service to our employees, stores, and customers
Scripting experience for task automation preferred
Excellent written and verbal communication skills
Experience with hardware maintenance and lifecycle
ITIL Foundation certification a plus
Experience with various frameworks, compliance regulations, and how to secure systems based on them (CIS Controls, NIST, PII/PCI, SOX, etc.)
Experience with IT risk assessment frameworks (ie. CIS RAM)
Maintains a positive and supportive attitude when communicating with others
Self-driven / Self-motivated
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participates in professional organizations
Some travel may be required
Other job duties as required
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
Full-Time Crew Members (30 hours/week)
- Medical, Dental and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
Physical Capabilities and Environmental Demands:
N = Never
O = Occasional; 1-33% of time
F = Frequent; 34-66% of time
C = Constant; 67-100% of time
Physical Requirements:
- Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
- Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
- Must be able to occasionally use the computer for data entry and use of mouse.
- Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
- Must be able to frequently to reach above chest.
- Must be able to occasionally sit, squat, kneel, and climb as needed.
Environmental Requirements:
- Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
- Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.
Salary : $100,000 - $110,000
