What are the responsibilities and job description for the Customer Care Representative position at Natural Trends?
Company Description
Since 1999, Natural Trends has been a trusted supplier of unique and exclusive products and exceptional service to the promotional products industry.
Role Description
This is a full-time remote role for a Customer Care Representative who has promo industry experience. The Customer Care Representative will be responsible for handling customer inquiries, entering customer orders, providing support, and ensuring customer satisfaction.
Qualifications
- Customer Service Skills and Experience in the Promo Industry
- Interpersonal Skills and Communication abilities
- Excellent order entry skills
- Very strong attention to detail
- Ability to work quickly and well under pressure
- Quickbook experience a big plus