What are the responsibilities and job description for the Front Office/Customer Service position at NaturaLawn of America?
NaturaLawn of America is seeking a dedicated Front Office/Customer Service Rep to join our team. This role is crucial in ensuring our customers receive exceptional service and support. Our company prides itself on a collaborative and positive work environment, where laughter is valued as the best medicine.
Hours for the position are Monday through Friday, 8 AM until 5 PM, with a 1 hour break during the day. We are conveniently located near Regent University in Virginia Beach (1 mile from the interstate) and we offer a dynamic work environment with no weekend work required.
Responsibilities
- Respond to inbound and outbound customer calls with professionalism and courtesy.
- Perform accurate data entry and manage accounts receivables efficiently.
- Schedule service routes and maintain organized filing systems.
- Collaborate with team members to enhance customer satisfaction and operational efficiency.
Qualifications
- Previous experience in an office environment is required.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in data entry and basic accounting tasks.
