What are the responsibilities and job description for the Manager in Training position at Nature Medicines?
We believe in building a diverse team and strive to make our company a welcoming space where everyone can impact Nature's Medicines success. We encourage talented people from all backgrounds to join us.
What You'll Do!
As a Manager in Training at J Brother's Investments LLC, DBA, Nature's Medicines, you will play a crucial role in supporting the General Manager in the day-to-day operations of our dispensaries across three locations, Fall River, Wareham, and Uxbridge, MA. Your responsibilities will encompass a wide range of duties aimed at ensuring the smooth and efficient functioning of the dispensary. You will be involved in various aspects of management, including but not limited to- Training and development, compliance assurance, Inventory management, customer service and team leadership.
Job Responsibilities:
- Rotate between multiple Nature's Medicines locations assisting in all managerial duties with collaborative communication.
- Required driving between Uxbridge, Fall River & Wareham MA in a weekly rotation.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Develop, coach, and execute excellent service standards and ensure consistent execution of these steps.
- Actively help manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage cash controls and financial reporting.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies.
- Work together with the Market Manager to meet all regulatory requirements.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and becoming a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Maintain a positive attitude that promotes teamwork.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
Education & Qualifications:
- Prior experience working in a dispensary is required.
- At least 21 years of age and authorized to work in the US.
- Minimum of 1 year of leadership experience in the retail, restaurant, grocery, or other service industry highly desired.
- Ability to create and maintain a customer-focused culture.
- Ability to lead a team.
- Excellent customer service skills and phone etiquette.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities, and meet deadlines.
- Good interpersonal skills and proven ability to positively influence people.
- Ability to work in a fast-paced environment, handle high stress situations, and be flexible and adaptable.
- Excellent communication skills both verbally and through written media.
- Ability to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner that ensures they are completed effectively the first time.
Physical Requirements:
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday.
- Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
We are committed to providing a safe and inclusive work environment and welcome applicants from all backgrounds to apply. If you have a passion for the cannabis industry and a strong work ethic, we encourage you to submit your application.