Customer Service Internship

Natus Sensory Inc. is proud to announce an exciting internship opportunity for aspiring professionals. At Natus Sensory Inc., we believe in cultivating talent and providing a supportive environment where interns can grow and develop their skills. Our commitment to nurturing future leaders is reflected in our comprehensive internship program, designed to offer hands-on experience and valuable insights into the world of customer service.

We are seeking a motivated and detail-oriented Customer Service Intern to join our team at our Schaumburg, IL office. This internship (3 months) offers a great opportunity to gain hands-on experience in customer service and administrative tasks within a dynamic and supportive environment.

Key Responsibilities:

• Customer Interaction: Call customers to provide assistance and gather feedback.

• Data Management: Look up and update contact information in Siebel.

• Order Processing: Update order status and process orders in Siebel.

• Reporting: Run reports to track order status and customer interactions.

• Administrative Support: Perform general administrative duties as needed.

• Team Collaboration: Support the Customer Service Manager with various tasks and projects.

Qualifications:

• Authorized to work in the United States without employer sponsorship.

• Currently enrolled in a relevant degree program (e.g., Business, Communications, etc.).

• Strong communication skills, both verbal and written.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Familiarity with Siebel or similar CRM systems is a plus.

• Ability to work independently and as part of a team.

• Detail-oriented with strong organizational skills.

Pay & Benefits: 

• $20/hour

• Gain practical experience in customer service and administrative tasks.

• Work in a collaborative and supportive environment.

• Opportunity to learn from experienced professionals.

   

Affirmative Action/EEO Statement

Natus is an equal employment opportunity employer.  The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus’ policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.

Natus is committed to recruiting, hiring, and promoting people with disabilities and veterans. Applicants with disabilities may contact Natus directly via phone to request and arrange for accommodations.