Parts Service Administrator

Overview

We are seeking a dedicated and detail-oriented Parts Service Administrator to join our team in Fontana, CA. In this role, you will play a crucial part in ensuring our parts department runs smoothly and efficiently. If you have a passion for customer service and a knack for organization, we want to hear from you!

Responsibilities

• Manage and oversee the parts inventory, ensuring accurate stock levels and timely reordering.
• Assist customers with inquiries regarding parts availability, pricing, and specifications.
• Process orders and returns efficiently while maintaining a high level of customer satisfaction.
• Collaborate with the service department to ensure timely delivery of parts for repairs and maintenance.
• Maintain accurate records of transactions and inventory movements.
• Provide support to the sales team by preparing quotes and assisting with customer follow-ups.
• Stay updated on industry trends and new products to provide informed recommendations.

Qualifications

• High school diploma or equivalent; additional education in business or automotive fields is a plus.
• Proven experience in a parts department or similar administrative role.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Proficient in using inventory management software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of automotive parts and systems is preferred but not required.