Security Officer

Position Summary:

Under general supervision of the Security Supervisor, accomplishes the Security Office’s strategic objectives by planning and organizing the assigned functions required to operate and maintain departmental activities and services. Incumbent is expected to perform most work in a fairly independent manner. Maintains confidentiality of all privileged information.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

• Provide a safe and secure environment for patients, visitors and staff from harmful act in violation of laws and hospital regulations.
• Provide security services 24 hours a day, seven days a week, weekends and holidays.
• Coordinate chopper landing for patient transport.
• Monitor and patrol hospital campus, including residential area and parking lots.
• Monitor and inspect buildings, windows and doors after working hours.
• Monitor and patrol hospital events.
• Provide written reports on any incidents prior to shift ending.
• Maintain radio/telephone communication.
• Complete and provide security occurrence reports to Quality/Risk Management Department.
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures.
• Monitor and maintain available surveillance cameras.
• Respond to general alarms, power outages, broken water lines and security breaches.
• Maintain communication with security personnel and dispatchers.
• Be fully accountable for all eventualities in the Security Unit.
• Assist with Law Enforcement on any incidents that occurs on hospital campus.
• Provide professional services to visitors coming onto the compound.
• Provide proper directions and offer only necessary information to visitor and/or patients.
• Participate in and attend in-services and educational programs.
• Meet and comply with Personnel Policies and Procedures.
• Maintain strict confidentiality.
• Notify Security Supervisor of needed materials and/or supplies.
• Must assist with Emergency Response.
• Must perform dispatcher duties when necessary.
• Must present self in a clean neat and professional manner.
• Must be able to use bicycle to patrol campus.
• Perform other duties as required.

Knowledge, Abilities, Skills, and Certifications:

• Effective oral and written communication skills.
• Ability to assess and evaluate situations effectively.
• Ability to identify critical issues quickly and accurately.
• Knowledge of reporting system.
• Knowledge of police ten codes.
• Ability to operate radio or telephone equipment and or console monitors.
• Knowledge to demonstrate basic principles of Security measures techniques.
• Ability to abide the departmental established departmental policies and procedures.
• Ability to communicate effectively in the English language both verbally and in writing with staff and the general public.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to work effectively with individuals and demonstrates team-building skills with empathy and enthusiasm.
• Ability to maintain strict confidentiality.
• Ability to speak the Navajo language and/or familiarity with the Navajo Way.
• Ability to work independently and meet strict timelines.
• Ability to handle emergencies and other stressful incidences as described in the Safety and Security Manual.
• Skill in operating business computers and office machines.
• Skill in preparing accurate and legible reports.
• Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.

Physical Demands:

Performing physical activities that require considerable use of your arms and legs and moving your entire body, sitting, handle or feel; talk or hear; such as lifting, balancing, stand, walk, stoop, kneel, crouch, or crawl, and handling of materials. The employee frequently is required to walk and/or run and use a bicycle for foot patrolling on campus. Must be able to see details at short or long range (within a few feet of the observer). May be required to submit to and pass physical exercise test to ensure the ability to perform the duties of the Security Officer position.

Work Environment:

Work is generally performed in an office with moderate noise level. Extended hours and irregular shifts may be required.