Content Coordinator

We're committed to bringing passion and customer focus to the business.

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact.

As a Content Coordinator, you will be responsible for researching, creating, managing, and reviewing third-party content to create regulation data imports for the Compliance Content Library as a component of our implementation process.

You will engage with customers and internal NAVEX support, technical, implementation and consulting resources to ensure seamless migration and integration into our applications. Additionally, you will track deadline-driven deliverables and ensure that customer satisfaction and expectations are met and exceeded while providing input to estimations and scoping requests.

What you’ll get:

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
• Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
• Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.
• Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
• An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home.
• Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you’ll do:

• Monitor applicable compliance documents (e.g. regulations, standards, and best practices) for material change
• Deconstruct compliance statements into database-consumable, scalable record sets
• Test the quality and usability of content files for completeness and accuracy
• Maintain accuracy of mapping materials that comprise content offerings
• Research future compliance trends and changes to identify new opportunities
• Contribute to process and procedural improvements
• Maintain ownership for the entire lifecycle of content libraries
• Partner with our Customer Support, Implementation, Consultant, and Technical Specialists to deliver outstanding customer results
• Participate in customer meetings as needed to ensure proper configuration of content to meet business needs and provide assistance to customers implementing content solutions
• Perform job responsibilities in a deadline-driven methodology, with time tracking and management of customer projects as needed

What you’ll need:

• A relevant college degree (minimum of Associate degree) preferred
• Knowledge of control frameworks and methodologies or policy creation preferred
• Working knowledge of IT and/or business processes preferred
• Knowledge of Microsoft Excel and /project management tools
• Ability to act independently and exercise good judgment
• Ability to prioritize and manage multiple tasks with strong attention to detail
• Experience working directly with both internal and external stakeholders
• Ability to demonstrate excellent troubleshooting, scope estimation, analytical, problem-solving, and prioritization skills
• Ability to drive results through your job competencies of attention to detail, collaboration and administrative sales support
• Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust

Our side of the deal:

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals.

• Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.
• The starting pay range for this role is $25 per hour.
• Pay progression based on your performance.

We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information.

We’re an equal opportunity employer, including all disability and veteran status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!