Product Owner - Payments, Subscriptions & Contract Management

At International, we’re driving change in the transportation industry and striving to help create a cleaner, more sustainable world where future generations can thrive, which is why we’re investing wisely in sustainable solutions like digitalization and zero emissions.  

The  Service Solutions Product Owner - Payments, Subscriptions & Contract Management  defines and manages the vision, roadmap and enterprise systems required to support a growing portfolio of industry focused and innovative service-based solutions. The Product Owner will actively work with all stakeholders to prioritize, deliver and sustain valuable initiatives, that drive successful outcomes for our customers, dealers and company.  

This role will own and lead initiatives focused on the transformation of Payments, Subscriptions and Contract Lifecycle Management solutions. 

• Work with stakeholders and incorporate internal and external feedback to identify ideas, initiatives and features that deliver true business value to the end-user, meet or exceed company objectives, and align with the overall International digital ecosystem, strategy and vision. 

• Collaborate with other Product Owners, Product Management, Product Designers, Marketing, Sales, Operations, Engineers, and Customer Care on near- and long-term product roadmaps and initiatives.  

• Maintain a prioritized Product Backlog and portfolio Roadmap, which may cross multiple value-streams. Ensure both are visible, transparent, and clear to all. 

• Present ideas, insights, accomplishments, roadmap plans, and outcomes to all stakeholders. 

• Communicate and collaborate effectively both internally and externally to drive alignment.  

• Participate in key agile ceremonies and drive work against the Product Backlog within one or more Scrum teams, including organizing the work into Epics, Features, and Stories, with Acceptance Criteria, that meet the Definition of Ready. 

• Define and measure performance indicators (quantitatively and qualitatively) to determine areas of success, improvement and change over time.  

• Bachelor’s degree
• At least 5 years of technical project/program management and/or product owner experience
• At least 1 year of lead experience

OR

• Master’s degree
• At least 3 years of technical project/program management and/or product owner experience
• At least 1 year of lead experience

OR

• At least 8 years of technical project/program management and/or product owner experience
• At least 1 year of lead experience

• Qualified candidates, excluding current International Motors employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. International Motors does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• Progressively responsible work experience in Product Ownership, Product Management, or similar role following Agile software development practices. 

• Experience working on payment solutions, contract and subscription management, and/or closely related capabilities. 

• Have a passion for understanding needs and challenges with a customer-centric mindset. Have prior experience and skills in gathering and analyzing Voice of Customer, rapid innovation and design-thinking. 

• Excellent written and verbal communication skills. Ability to translate complex topics into easy-to-understand information with a strong attention to detail to a variety of stakeholders. 

• Demonstrate initiative, with the ability to work independently when needed, and pragmatic problem solving abilities. Experience following a strong analytic approach to evaluate complex choices, identify issues, and propose effective solutions and decisions. 

• A willingness to collaborate,  learn and be curious, to think big,  have a bias for action, be open and honest,  and build on one another’s ideas.  

• Professional Certifications in Scrum, Agile, and Product Ownership 

• Experience managing system-level architecture and enterprise-grade system design. 

• Previous experience working in industries with a strong services-based business model

• Previous experience in and understanding of the Connected and/or Software Defined Vehicle Ecosystems is a plus 

• Experience using modern – agile productivity and management tools such as Microsoft ADO, DevOps, CI/CD, JIRA, Confluence, etc. 

• Knowledge of Service Orientated Architectures and software engineering frameworks (e.g. software patterns,  microservices, APIs, etc.

We provide a competitive total rewards package which ensures job satisfaction both on and off the job. We offer market-based compensation, health benefits, 401(k) match, tuition assistance, EAP, legal insurance, an employee discount program, and more. 

For this position, the expected salary range will be commensurate with the candidate’s applicable skills, knowledge and experience. 

You can learn more about International’s comprehensive benefits package at https://careers.international.com/#benefits.

At International Motors, LLC* (“International”), we’ve never backed away from forging our own path. Our openness and ability to meet customers where they are, combined with our curious mindset is what defines us as a company. And as individuals. With big changes ahead for the commercial vehicle industry, and people counting on us to keep things moving, we say: bring on the journey.

ABOUT INTERNATIONAL
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit www.International.com.

*International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

International is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.